General Support (Softaculous)

General Support (Softaculous) https://www.softaculous.com/board/index.php?fid=16 <![CDATA[Xen Ubuntu/AlmaLinux Updates]]> https://www.softaculous.com/board/index.php?tid=19667&tpg=1#p58512
I am from the Virtualizor Support Team.May I know the reason why you are still using Xen,
is there any specific reason to use xen ?
as most of the latest features are available in KVM?Let us know.

]]> Fri, 08 Nov 2024 05:15:02 GMT https://www.softaculous.com/board/index.php?tid=19667&tpg=1#p58512 <![CDATA[Xen Ubuntu/AlmaLinux Updates]]> https://www.softaculous.com/board/index.php?tid=19667&tpg=1#p58511
Thank you!!

virtualizor [dot] com/docs/install/install-xen/
ubuntu [dot] com/about/release-cycle]]> Thu, 07 Nov 2024 13:41:05 GMT https://www.softaculous.com/board/index.php?tid=19667&tpg=1#p58511 <![CDATA[Virtualizor issues]]> https://www.softaculous.com/board/index.php?tid=19663&tpg=1#p58503
Sir,Can you please share the screenshot of command
>> df -h
>> lsblk

can i know which type of storage is present in the server and which type storage you want to add as storage.

Please let us know.]]> Mon, 04 Nov 2024 07:01:23 GMT https://www.softaculous.com/board/index.php?tid=19663&tpg=1#p58503 <![CDATA[Virtualizor issues]]> https://www.softaculous.com/board/index.php?tid=19663&tpg=1#p58501 installed virtualizor on a dedicated server with 2x240GB in raid mirror. When i try to add storage i was told i need to add it as
Type: file
path: /dev/md3
Which seems to work as it adds ~200GB storage. However when i then try to create a VM it show me the following error:

Starting Task : 3 Syncing up with Slave Creating VPS : 1 setlocale: No such file or directory /dev/md3/v1001-dd4ybpgnwc9lq5is-wiay9jnveg9xhggb.raw: error while converting raw: Not a directory Errors: Array ( [0] => QEMU : File Convert Error [derr] => Array ( [command] => qemu-img convert -f raw -O raw /var/virtualizor/kvm/centos-7.1-x86_64.img /dev/md3/v1001-dd4ybpgnwc9lq5is-wiay9jnveg9xhggb.raw [output] => Array ( ) [return] => 1 ) [err_create] => QEMU : File Convert Error There was an error in creating the VPS. Click here to reinstall the Virtual Server )

When i read this page at the type file section:
virtualizor.com/wiki/Add_New_Storage#LVM_Based_Storage
it says to create a directory and add that as storage path with QCOW2 file format

"root> mkdir /vms # You can create any path as per your choice."

When i do that and i add it to storage in virtualizor it only shows 20GB diskspace. But on that 20GB diskspace i can create a vm that shows no error. It also says its started but when i try to connect to it through putty it does not allow me to connect.

Any clues what i am doing wrong here?]]> Fri, 01 Nov 2024 07:33:17 GMT https://www.softaculous.com/board/index.php?tid=19663&tpg=1#p58501 <![CDATA[Creating Servers via WHMCS]]> https://www.softaculous.com/board/index.php?tid=14968&tpg=1#p58491
An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve.

Client ID: 1
Service ID: 40
Product/Service: xxxx
Domain: xx.xxx.com
Error: Allowed special characters for windows VPS root password are : ! @ # $ % ^ & * _ - + = ?
*Password must contain atleast 3 of the following : An uppercase letter, a lower case letter, a number or a special symbol

-----------------------------------
pic attached. i cant find the variable to "operative sistem password". anyone can help me?

Board Image

Board Image

regards!]]> Fri, 25 Oct 2024 04:23:57 GMT https://www.softaculous.com/board/index.php?tid=14968&tpg=1#p58491 <![CDATA[Virtualizor Showing wrong bandwidth usage]]> https://www.softaculous.com/board/index.php?tid=19396&tpg=1#p58486

Quote From : mazaamahesh February 8, 2024, 6:39 am

HI,

I have 3 nodes installed with Virtualizor with KVM and I am having an issue with bandwidth usage. My many clients complained that Virtualizor Showed wrong bandwidth usage first I did not believe but later many clients said so I created a VPS Windows and Linux VPS and waited for 24 hours and I found that both VPS showed bandwidth usage more than 32GB in 24 hours as incoming bandwidth and outgoing bandwidth almost none. so checked "Bandwidth Calculation" in the Virtualizor slave setting which is selected

"Normal Bandwidth calculation. Total usage will be shown as sum of upload and download."

I created a ticket but they reply me with a simple

"We calculate the usage from the dedicated server (from /proc/net/dev/) itself for the VPS cookie clicker interface.
/proc/net/dev/ will gather all the network usage, Calculations will vary from panel to panel.
We do not monitor/gather the usage but only store the usage metrics given by the server for the VPS's network interface.
"

what should I do now? does anyone face the same issue?

After applying the ebtables rule, monitor the bandwidth usage of your VPSs to check if the reported usage decreases as expected. You can continue using tools like vnstat, iftop, or checking /proc/net/dev to verify the changes.]]> Thu, 24 Oct 2024 04:45:02 GMT https://www.softaculous.com/board/index.php?tid=19396&tpg=1#p58486 <![CDATA[Trying to Install Virtualizor]]> https://www.softaculous.com/board/index.php?tid=19653&tpg=1#p58483 I am trying to install virtualizor on my server.
OS is ubuntu 24.04
I get this error when trying to install virtualizor:

An existing installation of Virtualizor has been detected !
If you continue to install Virtualizor, the existing installation
and all its Data will be lost
Do you want to continue installing ? [y/N]y
1) Installing Libraries and Dependencies
2) Installing PHP, MySQL and Web Server
3) Downloading and Installing Virtualizor
./install.sh: line 242: /usr/local/emps/bin/php: No such file or directory

ERROR :
There was an error while installing Virtualizor
Please check /root/virtualizor.log for errors
Exiting Installer

]]> Wed, 23 Oct 2024 09:45:36 GMT https://www.softaculous.com/board/index.php?tid=19653&tpg=1#p58483 <![CDATA[Virtualizor not sending out any email]]> https://www.softaculous.com/board/index.php?tid=15019&tpg=1#p58470
I'm having the same problem using smtp. It's not a password problem nor a user problem cause they work when tested on powershell, I'm able to reach the smtp server on por 587 and it say's auth failed.

Error received on Virtualizor
SMTP ERROR: Password command failed: 535 Incorrect authentication data
SMTP Error: Could not authenticate.

Info:
Virtualizor version: 3.2.1
Php version: 7.4.33
Patch number:3

Regards]]> Thu, 17 Oct 2024 19:40:11 GMT https://www.softaculous.com/board/index.php?tid=15019&tpg=1#p58470 <![CDATA[Connect 2 different KVM VPS with internal network]]> https://www.softaculous.com/board/index.php?tid=19645&tpg=1#p58467 ]]> Wed, 16 Oct 2024 12:42:00 GMT https://www.softaculous.com/board/index.php?tid=19645&tpg=1#p58467 <![CDATA[Connect 2 different KVM VPS with internal network]]> https://www.softaculous.com/board/index.php?tid=19645&tpg=1#p58466

you can create an internal IPs bridge with the help of the given guide and then assign internal IPs to the both VPS after that edit VPS stop-start VPS and then you can transfer the data between 2 VPS with internal IP
https://www.virtualizor.com/docs/admin/internal-network/

]]> Wed, 16 Oct 2024 12:03:11 GMT https://www.softaculous.com/board/index.php?tid=19645&tpg=1#p58466