Softaculous https://www.softaculous.com/board/index.php? <![CDATA[Close / Delete my Account]]> https://www.softaculous.com/board/index.php?tid=18162&tpg=2#p60123 Thu, 23 Oct 2025 15:49:40 GMT https://www.softaculous.com/board/index.php?tid=18162&tpg=2#p60123 <![CDATA[No Support at softaculous.deskuss.com]]> https://www.softaculous.com/board/index.php?tid=20443&tpg=1#p60122 Thu, 23 Oct 2025 07:58:37 GMT https://www.softaculous.com/board/index.php?tid=20443&tpg=1#p60122 <![CDATA[ModSecurity with OpenLiteSpeed log file]]> https://www.softaculous.com/board/index.php?tid=20430&tpg=1#p60121 Thu, 23 Oct 2025 02:06:46 GMT https://www.softaculous.com/board/index.php?tid=20430&tpg=1#p60121 <![CDATA[panel wont install]]> https://www.softaculous.com/board/index.php?tid=20445&tpg=1#p60120 Thu, 23 Oct 2025 01:34:39 GMT https://www.softaculous.com/board/index.php?tid=20445&tpg=1#p60120 <![CDATA[ftp and firewall CSF]]> https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60119 Thu, 23 Oct 2025 01:31:48 GMT https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60119 <![CDATA[ftp and firewall CSF]]> https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60118 Thu, 23 Oct 2025 00:37:50 GMT https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60118 <![CDATA[ftp and firewall CSF]]> https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60117
Quote From : zapper July 24, 2025, 4:22 pm
So i install CSF and now FTP is blocked ???


Did you figure this out on your end?]]>
Thu, 23 Oct 2025 00:07:02 GMT https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60117
<![CDATA[ftp and firewall CSF]]> https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60116
I usually don't use FTP and I am not sure if there was an issue with before but I have some billing mods that need it that I just installed. FTP access is blocked for somereason but port 21 is open in the csf firewall.

I'm not sure why yet. I'm looking into it.
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Thu, 23 Oct 2025 00:05:47 GMT https://www.softaculous.com/board/index.php?tid=20267&tpg=1#p60116
<![CDATA[Close / Delete my Account]]> https://www.softaculous.com/board/index.php?tid=18162&tpg=2#p60115 Wed, 22 Oct 2025 19:02:49 GMT https://www.softaculous.com/board/index.php?tid=18162&tpg=2#p60115 <![CDATA[Recently switched hosting package and now getting error]]> https://www.softaculous.com/board/index.php?tid=19194&tpg=1#p60114
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This isn’t a DNS issue — it’s a PHP restriction on the new server. **open_basedir** limits what folders PHP can read, and your site is trying to include `bootstrap.php` outside the allowed path.

**Quick checks:**

1. Make sure `bootstrap.php` actually exists in your site and the path is correct (use an absolute include, e.g. `require __DIR__ . '/bootstrap.php';`).
2. Ask your host to **add your site’s full path to open_basedir** (or disable it) for this domain.
3. Verify file/folder ownership and permissions after the move (e.g. `755` folders / `644` files).

Once open_basedir includes the right path (or is off), the error should disappear.
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Wed, 22 Oct 2025 15:54:23 GMT https://www.softaculous.com/board/index.php?tid=19194&tpg=1#p60114