General Support (Softaculous) https://www.softaculous.com/board/index.php?fid=16 <![CDATA[FAILED: Could not connect to Virtualizor.]]> https://www.softaculous.com/board/index.php?tid=20196&tpg=1#p59580
Quote From : shwetank June 10, 2025, 11:01 pm
Hi,

Sir, Did you used correct server API key and Pass while adding it on WHMCS panel ?
Please allow the virtualizor ports from 4081 to 4085 in the firewall on the WHMCS server you can add it from below command.
iptables -I INPUT 1 -p tcp -m tcp --dport 4081:4085 -j ACCEPT        (for iptables)

firewall-cmd --zone=public --permanent --add-port=4081-4085/tcp    (for firewall)
firewall-cmd --reload

Also, check the server username and password is correct or not, You can check it from Admin panel >> Configuration >> Server info.


Let us know if you need any further assistance.



I already got the Key and the Key password that is in Virtualizor Administration -> Configuration -> Server Information and got it there, but it gives the same problem, then I got the key and put it in Username and Key Password and put it in password in WHMCS.

I thought I was putting the wrong module in WHMCS but I tested the 2 types of module too and it gave the same problem, it talks about the ports and it talks about the credentials.

I got the module for resale and created an API credential then I got the API Key and put it in username and got the API Password and put it in password in WHMCS I clicked on test connection and the problem occurred.]]>
Wed, 11 Jun 2025 21:29:45 GMT https://www.softaculous.com/board/index.php?tid=20196&tpg=1#p59580
<![CDATA[FAILED: Could not connect to Virtualizor.]]> https://www.softaculous.com/board/index.php?tid=20196&tpg=1#p59577
Sir, Did you used correct server API key and Pass while adding it on WHMCS panel ?
Please allow the virtualizor ports from 4081 to 4085 in the firewall on the WHMCS server you can add it from below command.
iptables -I INPUT 1 -p tcp -m tcp --dport 4081:4085 -j ACCEPT        (for iptables)

firewall-cmd --zone=public --permanent --add-port=4081-4085/tcp    (for firewall)
firewall-cmd --reload

Also, check the server username and password is correct or not, You can check it from Admin panel >> Configuration >> Server info.


Let us know if you need any further assistance.]]>
Tue, 10 Jun 2025 23:01:00 GMT https://www.softaculous.com/board/index.php?tid=20196&tpg=1#p59577
<![CDATA[Problem connecting from whmcs to virtualizor]]> https://www.softaculous.com/board/index.php?tid=20105&tpg=1#p59575 Check the firewall from the Hetzner Cloud Console or Robot Panel (if used).
Check if Hetzner has applied additional ACLs or network filters.
Test connections to ports 4081–4085 on the Hetzner IP using telnet or nc from the WHMCS server.
If the ports are still blocked with the firewall open, contact Hetzner support directly to confirm that there is no port blocking policy on their side.]]>
Tue, 10 Jun 2025 07:24:22 GMT https://www.softaculous.com/board/index.php?tid=20105&tpg=1#p59575
<![CDATA[FAILED: Could not connect to Virtualizor.]]> https://www.softaculous.com/board/index.php?tid=20196&tpg=1#p59573 FAILED: Unable to connect to Virtualizor. Make sure all ports 4081 to 4085 are open on your WHMCS server or check if the server details you entered are displayed in the Admin Panel >> Configuration >> Server Information - Unable to get any response from the admin panel. Check XXXXXXXXXXX:4085 -- Unable to get any response from the end user panel. Check XXXXXXXXXXX:4083

but I can log in using port :4085 4084 4083 everything is normal but when I try to add it I get an error]]>
Mon, 09 Jun 2025 21:48:04 GMT https://www.softaculous.com/board/index.php?tid=20196&tpg=1#p59573
<![CDATA[error]]> https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59569 Sat, 07 Jun 2025 17:04:04 GMT https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59569 <![CDATA[Bridge network with proxmox]]> https://www.softaculous.com/board/index.php?tid=20194&tpg=1#p59567 Sat, 07 Jun 2025 15:41:16 GMT https://www.softaculous.com/board/index.php?tid=20194&tpg=1#p59567 <![CDATA[error]]> https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59561
]]>
Fri, 06 Jun 2025 10:16:47 GMT https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59561
<![CDATA[error]]> https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59551 Thu, 05 Jun 2025 00:50:29 GMT https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59551 <![CDATA[error]]> https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59550
1. Backups don’t complete daily.
2. Some VPS backups succeed, others fail.
3. Logs stop after:
  cmd: /usr/bin/virsh list
4. What’s causing this?
5. How can we fix it?
6. How do we ensure all VPS get backed up daily?

see attached]]>
Thu, 05 Jun 2025 00:47:32 GMT https://www.softaculous.com/board/index.php?tid=20185&tpg=1#p59550
<![CDATA[API Not Working After 24-48 Hours Due to Session Expiry – Need Help]]> https://www.softaculous.com/board/index.php?tid=20081&tpg=1#p59530 Tue, 27 May 2025 02:33:22 GMT https://www.softaculous.com/board/index.php?tid=20081&tpg=1#p59530