Why have EMERGENCY Support Option https://www.softaculous.com/board/index.php?tid=15816 <![CDATA[]]> https://www.softaculous.com/board/index.php?tid=15816&tpg=0#p47648 Why have the option of selecting Emergency support when lodging tickets ( as we have a server offline after update ) if your staff go offline on Skype and non one responds to EMERGENCY requests after hours ??
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