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Poll
Poll Question : How easy do you find sitepad to use to build a website?
Very easy, no real learning needed (1) (33.33%)
So-so It took me a while to learn, but I am getting better (0) (0%)
Difficult, I have spent a lot of time using help files, reading and experimenting (2) (66.66%)
Impossible, I really tried, but unfortunately, I had to give up. (0) (0%)

Total Votes : 3




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 Look at WIX, Weebly, Squarespace, Sitepad is not intuitive and needs to work for the client (8 Replies, Read 2126 times)
Nexxterra
Group: Member
Post Group: Newbie
Posts: 8
Status:
I have had a number of clients give up on sitepad because they can not figure things out. I tend to agree with them.
You really need to spend a lot of time to learn how to use this tool and the end user WILL NOT do this.
With so many other options out there the end user must be able to feel comfortable within seconds.
IP: --   

Look at WIX, Weebly, Squarespace
aakash_softac
Group: Softaculous Team
Post Group: Working Newbie
Posts: 88
Status:
Hi,

Thank you for your feedback.

We will definitely evaluate this and will make the required changes to make SitePad more intuitive.

If you could PM me your suggestions where it was more difficult to the user we will work on it immediately.

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Aakash Gupta
SitePad Developer

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Nexxterra
Group: Member
Post Group: Newbie
Posts: 8
Status:
First, after choosing a template, the user has no idea what to do next. even the options on the left menu are not clear..."Pages" what is that? While languages differ, pages is very vague, "edit pages" "manage pages" etc... this is just ONE example...
Get your spouces, kids or friends to go on and build a site with no help and get some feedback while you guys watch.
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Look at WIX, Weebly, Squarespace
radwebhosting
Group: NOC
Post Group: Newbie
Posts: 11
Status:
On the contrary, we have noticed significant engagement with this software and have been getting little to no support inquiries regarding Sitepad.

Would be nice, though, if there were an owned version so that we could add further customization and not rely upon the Softaculous repository of files. Additionally, the current method of connecting to Softaculous servers each time a client is using the Editor interface could potentially become a resource bottleneck on busier servers if client interactions continue to trend upward.

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RAD WEB HOSTING
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Nexxterra
Group: Member
Post Group: Newbie
Posts: 8
Status:
radwebhosting, this is the very reason I started this discussion and the poll.
The majority of our clients are end site owners, NOT designers, resellers and hosts, therefore, we find that the Lawyers, veterinarians, painters, artists and others, tend to be less technical and require a very steep learning curve... additionally, they do not have the time or desire to learn as this will never be something they feel they will need often.
We have had a number of people have us change their nameservers to Wix and other sites after they tried this.
IP: --   

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Nexxterra
Group: Member
Post Group: Newbie
Posts: 8
Status:
also rad, can you post a link to a few sites that you have built or a client has built using Sitepad? It would be interesting to see how far your clients have went.
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Look at WIX, Weebly, Squarespace
radwebhosting
Group: NOC
Post Group: Newbie
Posts: 11
Status:
Nexterra,

It would seem as though your clients could use a service in-between their websites and your hosting service, such as a web development agency. In this case, the Sitepad software is probably not right for your business, nor is any other "do-it-yourself" site builder.

You could probably significantly increase the utility your brand provides to these types of clients by partnering with an agency that provides web design, development services, and offering these professional services alongside the web hosting service. I would imagine your monthly billing for these clients would favor you a lot better than an instant-website, self-service SaaS.

The clients with which we have targeted with this service were all known to have some level of experience in website administration, development, or other digital services. Given the vast differences between your white-collar offline professionals and our web-proficient digitally-versed user base, there is no wonder we are experiencing such different results with the same software.

Regarding posting the end-results of our clients' work, we do respect our users' privacy and will not post any of their information online.

I did start playing with an old web hosting domain for kicks, but please do not base your opinion of this software on this website, as I spent a very minimal 10 minutes using it and have no creative skills to speak of :)

http://mrhostingspace.com

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RAD WEB HOSTING
Custom Dedicated Servers
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alons
Group: Administrator
Post Group: Super Member
Posts: 2254
Status:
Quote From : Nexxterra August 24, 2017, 1:47 pm
radwebhosting, this is the very reason I started this discussion and the poll.
The majority of our clients are end site owners, NOT designers, resellers and hosts, therefore, we find that the Lawyers, veterinarians, painters, artists and others, tend to be less technical and require a very steep learning curve... additionally, they do not have the time or desire to learn as this will never be something they feel they will need often.
We have had a number of people have us change their nameservers to Wix and other sites after they tried this.
Hi,

Is it possible for you to post what are the difficult areas your users are facing ?
Is it the editor or the page manager, etc ?
That feedback will help us improve.

Regards

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Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 3537
Status:
Quote
Additionally, the current method of connecting to Softaculous servers each time a client is using the Editor interface could potentially become a resource bottleneck on busier servers if client interactions continue to trend upward.
You can be rest assured we will be adding more editor servers when need be. Our current servers are powerful enough to handle the several thousands of more users. Once the servers are utilized to 80% of capacity we will be adding new editor servers.


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