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 VPS locked after activate rescue mode (10 Replies, Read 1679 times)
hostmedia
Group: Member
Post Group: Newbie
Posts: 21
Status:
Hello


I have activate rescue mode on one kvm vps, now i cannot to disable rescue mode because VPS is locked

How i can to unlock vps?

I cannot to do nothing, cannot to disable rescue, cannot to unlock, cannot to delete them.
IP: --   

VPS locked after activate rescue mode
serverdoin
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi,

We are facing the exactly same issue since march 22nd. It looks like a bug in a new version of virtualizor using kvm.

If anyone has a tip about how to fix that I will be glad.
IP: --   

VPS locked after activate rescue mode
jevingala
Group: Virtualizor Team
Post Group: Elite Member
Posts: 329
Status:
Hi,

Does it shows this message in manage page on Admin panel for the vps ?


-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
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VPS locked after activate rescue mode
hostmedia
Group: Member
Post Group: Newbie
Posts: 21
Status:
Yes i see it in admin area
Screenshoot https://www.screencast.com/t/K6wHPnNam
IP: --   

VPS locked after activate rescue mode
jevingala
Group: Virtualizor Team
Post Group: Elite Member
Posts: 329
Status:
Hi,

Please open a support ticket so that we can access your access and check the issue :

https://www.softaculous.com/support/open.php


-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

VPS locked after activate rescue mode
hostmedia
Group: Member
Post Group: Newbie
Posts: 21
Status:
Ticket #273183
IP: --   

VPS locked after activate rescue mode
kaushal
Group: Virtualizor Team
Post Group: Newbie
Posts: 46
Status:
Quote From : hostmedia March 27, 2018, 11:27 am
Ticket #273183


Your issue has been resolved and we've replied to your ticket, Please check.

-----------------------
-----------------------
Regards,
Kaushal Vora
Virtualizor Team.
http://virtualizor.com/
IP: --   

VPS locked after activate rescue mode
hostmedia
Group: Member
Post Group: Newbie
Posts: 21
Status:
Thank you
IP: --   

VPS locked after activate rescue mode
serverdoin
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hi,

We also open a ticket to figure out what is wrong.

Thank you.
IP: --   

VPS locked after activate rescue mode
panamaserver
Group: NOC
Post Group: Newbie
Posts: 1
Status:
Quote From : kaushal March 27, 2018, 12:16 pm
Quote From : hostmedia March 27, 2018, 11:27 am
Ticket #273183


Your issue has been resolved and we've replied to your ticket, Please check.


how do you fix that???
IP: --   

VPS locked after activate rescue mode
kaushal
Group: Virtualizor Team
Post Group: Newbie
Posts: 46
Status:
Quote From : panamaserver December 7, 2018, 3:25 am
Quote From : kaushal March 27, 2018, 12:16 pm
Quote From : hostmedia March 27, 2018, 11:27 am
Ticket #273183


Your issue has been resolved and we've replied to your ticket, Please check.


how do you fix that???


You need to access phpMyAdmin from Admin Panel -> Go to Virtualizor Database -> Select VPS Table -> Edit your VPS field and remove the value of 'locked'.

It will remove lock from the VPS.

-----------------------
-----------------------
Regards,
Kaushal Vora
Virtualizor Team.
http://virtualizor.com/
IP: --   

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