Topic : Softaculous can't access subdomain directory

Posted By: keemaaa on September 28, 2019, 6:41 pm
I setup softaculous on directadmin, at first it didn't recognize ioncube loader, but I rebuild it.
Then, when I tried to install blesta on subdomain, I get a message
" Can't write to ioncube.php
Can't access folder, make sure your there is no htaccess. File and your domain is pointing to server IP"
Sub domain is pointing correctly, no htaccess. I even deleted subdomain folder and remade it.
And when I type PHP -V, I get a message that ioncube already loaded and the ioncube Verizon 10.x.x
I revised the attributes of the subdomain folder and it owned by admin
The index.html is accessible via the browser
Is there something I'm missing?

Posted By: keemaaa on September 28, 2019, 9:00 pm | Post: 1
The problem is only with blesta, WordPress is fine, what shall I do.

Posted By: Brijesh on October 11, 2019, 9:03 am | Post: 2

Sorry for the delay in response.

Blesta is encoded with Ioncube and has different package for certain versions of ioncube. Hence we need to determine the ioncube version and unzip the Blesta package accordingly.

Can you please open a support ticket with us so that we can check this for you :

You do not face this issue with WordPress because we do not need to make these checks in WordPress.

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