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 Long Response for Ticket #253407 (1 Replies, Read 3212 times)
pohonweb
Group: Member
Post Group: Newbie
Posts: 1
Status:
I have been submit Ticket #253407. In simple words, I have been waiting too long for response. My server have to many down time than up time. My client are angry, but Virtualizor keep quite... This is very embarassing support. They charge me until July 2015 but give slow response as snail.

I found some problem with Virtualizor in this week. Starting from Virtualizor auto update to 2.6 which left a lot of trouble.
1. When server restarted, it may cause fail to start server and Virtualizor panel
2. After Server can started, VPS can not started.
3. When I delete VPS, RAM is not back to unused RAM.

Virtualizor team has been help me to start up my server, but it happend again now.

Please note, I suggest you to improve your speed of response. Dont you think about your client bussiness?

Thanks.
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Long Response for Ticket #253407
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Sir, if you check the ticket, your server is having issues.
We cannot help if the server is not working as it should.
Though we would love to help you sort out the issue, sometimes, its not in our hands if the server is not responding properly.

Regards,
Alons

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