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 Backups Issue (1 Replies, Read 1753 times)
johnright
Posted on # December 17, 2016, 1:22 pm
Group: Member
Post Group: Newbie
Posts: 1
Status:
Softaculuos created dailly backups but with dot (.backup) and they are not visible. How can I fix that
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Backups Issue
Brijesh
Posted on # December 19, 2016, 7:01 am | Post: 1
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

When Softaculous starts a backup process it names the file with . as the prefix and once the backup is completed the file is renamed and the . is removed from the name.

Since your files are still with the . as prefix it seems the backup was not completed successfully.

Can you please open a support ticket with us so that we can check this issue for you :
https://www.softaculous.com/support/

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