Softaculous


Topic : Worse support ever... think twice before contacting them


Posted By: pindip on May 15, 2018, 4:03 pm
Hello i contacted support of softaculous for an error which is ==Duplicate entry '655704' for key 'PRIMARY== for restoring backup and they asked me c panel info.. i gave and in the same in mail i mentioned do not mess up with current site while fixing i esspecially warned the guy but ofcourse he didint care he messed it up even worse...

when i got it back i wasnt able to login into wp admin and which wp users wasnt there in myphpadmin and when i restored my previous back up before i gave pass to them wasnt working due to forbidden 403 error, i told contacted them again they didint respond at all... in the end i realized that i lost my index in google and totally messed my seo...

thanks for your great failure support.

Posted By: Brijesh on May 16, 2018, 5:33 am | Post: 1
Hi,

Extremely sorry for the inconvenience caused.

We are checking your site and will get back to you asap over your ticket.

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