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 Custom install not working (10 Replies, Read 4441 times)
webjive
Posted on # December 16, 2010, 4:54 pm
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Post Group: Newbie
Posts: 10
Status:
OK, I have followed all the Wiki docs and forum suggestions to create a custom install of our Joomla.

As a background, this was working great with a custom version of Joomla we created overwriting the Soft version.

Now we're trying to expand that into 2 custom Joomla installs.  We have what we call JumpStart packages (pre-configured variations of Joomla), one for a basic customized Joomla and the other has a Cart bolted onto it.

What we did was install the softaculous_extra.php in the hooks dir as documented.  Then we launched Soft under WHM and added the custom script via the Wiki.  Then we checked to make sure that the softaculous_extra.php array ID matched the cscripts.php, and they do.

Then we edited the WHMCS Product Custom Field we had created when we installed it and added the package name exactly as it's typed in the  softaculous_extra.php name field in the array.

The softname is 7 characters and is named exactly like the dir we created under  /var/softaculous/jumpstar (jumpstar, 7 characters matching the softname).

When we go to install, the custom Joomla installation isn't installing.  Are we missing something? The jumpstar directory is just a copy of the default joomla install directory with our customized joomla.zip and joomla.sql. 

This was working when replaced your ZIP and SQL files but, when trying to get the custom version working, no go.  :(

Thoughts?
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Custom install not working
alons
Posted on # December 20, 2010, 6:13 am | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

What errors do you get ?
You can debug the WHMCS installation as well.
Please post the error you get.

Regards,
Alons

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Custom install not working
webjive
Posted on # December 20, 2010, 6:18 am | Post: 2
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Post Group: Newbie
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How do you turn on debugging? I'm not seeing any errors.

Edited by webjive : December 20, 2010, 6:18 am
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Custom install not working
alons
Posted on # December 20, 2010, 6:44 am | Post: 3
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Post Group: Super Member
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Status:
http://www.softaculous.com/wiki/index.php?title=WHMCS_Auto_Install_Module#Testing_the_Setup

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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Custom install not working
webjive
Posted on # December 20, 2010, 6:56 am | Post: 4
Group: Member
Post Group: Newbie
Posts: 10
Status:
Thx.. I'll install it tomorrow and get back with you.  It's late here :)
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Custom install not working
webjive
Posted on # December 20, 2010, 9:37 pm | Post: 5
Group: Member
Post Group: Newbie
Posts: 10
Status:
Ok, this is what the debug is coming back with

The INFO.XML file could not be found! Please report this to the server administrator.

The info.xml file is in the jumpstar directory per the settings earlier in the post.
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Custom install not working
alons
Posted on # December 21, 2010, 6:32 pm | Post: 6
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Please make sure you are able to install it via cPanel first.
The info.xml could be because of the folder not being there OR info.xml not being there OR the case being wrong as linux is case sesnitive

The folder should be there at :
/var/softaculous/YOURSCRIPT

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Custom install not working
webjive
Posted on # December 21, 2010, 7:06 pm | Post: 7
Group: Member
Post Group: Newbie
Posts: 10
Status:
All permissions and folder names are correct.  Here's the content of the softaculous_extra.php script.

$add_softaculous_scripts = array(
                    10001 => array('name' => 'JumpStart',  //The 10001 matches whats in the custom script
                                'softname' => 'jumpstar',  //This matches the folder name
                                'desc' => 'Install the Web-JIVE JumpStart package, based on the Joomla! CMS',
                                'ins' => 1,
                                'cat' => 'cms',
                                'type' => 'php',
                                'ver' => '1.0.1'
                                ),
                    10002 => array('name' => 'JumpStart Ecommerce',
                                'softname' => 'jumpstae',
                                'desc' => 'Install the Web-JIVE JumpStart package, based on the Joomla! CMS',
                                'ins' => 1,
                                'cat' => 'cms',
                                'type' => 'php',
                                'ver' => '1.0.1'
                                )
                            );

?>

Edited by webjive : December 21, 2010, 7:30 pm
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Custom install not working
alons
Posted on # December 22, 2010, 5:37 am | Post: 8
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

The above array seems to be correct but is the folder actually there in :
/var/softaculous/jumpstar
/var/softaculous/jumpstae (Also is this speeling right ?)

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Custom install not working
webjive
Posted on # December 22, 2010, 5:51 am | Post: 9
Group: Member
Post Group: Newbie
Posts: 10
Status:
Yes the folder is actually in /var/softaculous.... 

As for the second one, jumpstae, that's for our bundled ecommerce version.

Is 8 characters for the dir OK because I thought I read somewhere there was a 7 character limit on custom install names?

Also, for the custom field in WHMCS, I have JumpStart to match the first line in the array. Is that correct.  This is where some of the doc isn't clear.. 

Edited by webjive : December 22, 2010, 5:53 am
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Custom install not working
alons
Posted on # December 23, 2010, 10:50 am | Post: 10
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Can you set us a demo account and we will check it ? Is installation from a cPanel account working (NOT via WHMCS).

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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