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 critical EMERGENCY HELP, Unable to login to virtualizor (4 Replies, Read 3584 times)
wikihostingpk
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hello,

We are trying to login to virtualizor server and we are getting this erorr:


Our Virtualizor Admin Panel and Customer Panel are not accessible.

We are getting this error:

Error!: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/usr/local/emps/var/mysql/mysql.sock' (2)


Please help urgently!

thankssss
IP: --   

critical EMERGENCY HELP
asim_shaikh
Group: Virtualizor Team
Post Group: Elite Member
Posts: 381
Status:
Hi,

Can you please check if there is enough space on your "/" parition (atleast 50 MB) ?

Can you run "service virtualizor restart" on your server and check ?

Can you check the mysql error logs in /usr/local/emps/var/log/mysqld.log for the exact error message.

If you are unable to resolve it then please open a support ticket we will fix it asap.


-----------------------
Regards,
Virtualizor Team
http://www.virtualizor.com
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critical EMERGENCY HELP
gemisu
Group: Member
Post Group: Newbie
Posts: 1
Status:
Sorry to reopen.
I have the same problem.

Error!: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/usr/local/emps/var/mysql/mysql.sock' (111)

[root@localhost ~]# service virtualizor restart
Stopping php-fpm: Done...
Stopping nginx: Done...
ERROR! MySQL server PID file could not be found!
Starting php-fpm: Done...
Starting nginx: Done...
Starting MySQL.. ERROR! The server quit without updating PID file (/usr/local/emps/var/mysql/mysqld.pid).
[root@localhost ~]#
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critical EMERGENCY HELP
jevingala
Group: Virtualizor Team
Post Group: Elite Member
Posts: 384
Status:
Hi,
Can you check the mysql error logs in /usr/local/emps/var/log/mysqld.log for the exact error message.
Also provide output of df -Th command.


-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

critical EMERGENCY HELP
sonwebhost
Group: Member
Post Group: Newbie
Posts: 2
Status:
Error!: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/usr/local/emps/var/mysql/mysql.sock' (2)

same here been down for three days now with no fix from support just lots of reasions why they keep telling me what I should do to fix it but they are not fixing it I mean why should I contact suport and submit a ticket then with all my website and customers calling me losing money they support department ask me what issues are you facing after three days what kind off issues do you think I would be facing worce yet they tell you which I already know that the support deparment dont know if it will work you should free up space hey do they know that I am here saying you are the one in charge of this program why dont you free up some space and make it work I am wondering if people are in contact with the mind or just sitting on computers to get away from home.
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