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 Support Gone?, No support at all (2 Replies, Read 15151 times)
value
Group: Member
Post Group: Newbie
Posts: 1
Status:
I have created a ticket 7 hours ago in emergency state regarding a cloned server with webuzo which vhosts' were not correctly resolving. So far I am yet to receive any response at all. What is it with the support of this product which seems non-existent?
Ticket - 894999

If someone from the community have created clone of a server with webuzo and knows why when accessing a domain on that server opens up the "It Works" page, please assist. I assume it has to do with the new IP, but not sure what it is.
IP: --   

Support Gone?
wolke
Group: NOC
Post Group: Elite Member
Posts: 437
Status:
Depending on your location it is more likely that  time zone differences are causing delayed answers?
IP: --   

Support Gone?
salman
Group: Webuzo Team
Post Group: Working Member
Posts: 210
Status:
Hi,

We have replied to the ticket 894999on the same day but you didn't reply back, if you still face the issue so please reply in ticket and give us the correct server credentials so we shall check the issue for you.
Let us know.


Edited by salman : July 10, 2020, 5:58 am
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