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 How to stop Softaculous email alerts to admin? The email settings page isn't it..., I received multiple emails from Softaculous everyday that don't seem to be controlled by the Softaculous email alerts settings. (2 Replies, Read 8142 times)
JupiterSnarl
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hello all,I'm hoping for some help figuring out what's going on here.
I have a new dedicated Ubuntu server through Namecheap.
It uses cPanel and of course Softaculous for management.
The problem is that I get multiple email alerts per day to my admin address about software updates etc.

I already know about the Email Settings page on the Softaculous settings, but this page doesn't seem to be the problem.

When the server was new, this page was not populated. My email address wasn't there, the field was blank. I wanted to uncheck the options, but I was not allowed unless I added an email address to the field. I figured I'd add the admin address that was receiving the emails anyway, and then uncheck the "update notifications" but it didn't help.


So, I have had that "update notifications" unchecked for a couple weeks, but I still receive these emails daily "from Softaculous":
Code
The following software were updated during Automatic Cron Updates:
LimeSurvey 6.15.11+ - Successful
DokuWiki 2025-05-14b - Successful
Drupal CMS 1.2.5 - Successful
Blesta 5.12.1 - Successful
TYPO3 13.4.18 - Successful
Group Office 6.8.137 - Successful
TYPO3 12 12.4.37 - Successful
Fusio 6.0.0 - Successful
Postfix Admin 3.3.16 - Successful
Unmark 2025.1 - Successful

The logs of the Updates are as follows:
Joomla 2.5
Current package version is latest......Continuing

PrestaShop 1.6
Current package version is latest......Continuing

Joomla
Current package version is latest......Continuing

AbanteCart
Current package version is latest......Continuing

OpenCart 1.5
Current package version is latest......Continuing

Drupal Core 7
Current package version is latest......Continuing

phpBB
Current package version is latest......Continuing

SMF
Current package version is latest......Continuing

WHMCS
Current package version is latest......Continuing

Open Real Estate
Current package version is latest......Continuing

Magento 1.9
Current package version is latest......Continuing

MyBB
Current package version is latest......Continuing

Laravel
Current package version is latest......Continuing

pH7Builder
Current package version is latest......Continuing

Dolphin
Current package version is latest......Continuing

Moodle 3.5
Current package version is latest......Continuing

OpenCart 3
Current package version is latest......Continuing

Concrete CMS
Current package version is latest......Continuing

Gallery
Current package version is latest......Continuing

ClipBucket
Current package version is latest......Continuing

Pubvana
Current package version is latest......Continuing

Oxwall
Current package version is latest......Continuing

Piwigo
Current package version is latest......Continuing

ownCloud
Current package version is latest......Continuing

CodeIgniter
Current package version is latest......Continuing

Dolibarr
Current package version is latest......Continuing

Moodle
Current package version is latest......Continuing

ClicShopping AI
Current package version is latest......Continuing

MODX
Current package version is latest......Continuing

Roundcube
Current package version is latest......Continuing

CE Phoenix
Current package version is latest......Continuing

e107
Current package version is latest......Continuing

Drupal Core
Current package version is latest......Continuing

MediaWiki 1.27
Current package version is latest......Continuing

HESK
Current package version is latest......Continuing

Xoops
Current package version is latest......Continuing

osCommerce
Current package version is latest......Continuing

Vtiger
Current package version is latest......Continuing

Jcow
Current package version is latest......Continuing

CMS Made Simple
Current package version is latest......Continuing

Open Source Social Network
Current package version is latest......Continuing

Elgg 2
Current package version is latest......Continuing

Seo Panel
Current package version is latest......Continuing

osTicket
Current package version is latest......Continuing

Chamilo
Current package version is latest......Continuing

yii
Current package version is latest......Continuing

AEF
Current package version is latest......Continuing

Zen Cart
Current package version is latest......Continuing

PHP-Fusion
Current package version is latest......Continuing

phpMyAdmin
Current package version is latest......Continuing

Coppermine
Current package version is latest......Continuing

phpList
Current package version is latest......Continuing

Akaunting
Current package version is latest......Continuing

Magento 2.3
Current package version is latest......Continuing

WebMail Lite
Current package version is latest......Continuing

Bootstrap
Current package version is latest......Continuing

Geeklog
Current package version is latest......Continuing

LimeSurvey
Updated version found.....Needs Update
Fetching Latest package......Saved the Latest package
Unzipping the package files......Package unzipped Successfully
Deleting previous package files......Done.........and on and on...From Softaculous Cron Jobs (ht tp:/ s/##.##.###.223)



I see that last line about Cron jobs, but the only 2 cron jobs in my cPanel for Softaculous are backup jobs for what I think aren't even current installations but leftover from when I migrated from a different server?

Code
/usr/local/cpanel/3rdparty/bin/php -d
disable_functions=""
"/usr/local/cpanel/whostmgr/docroot/cgi/softaculous"/cli.php --backup
--auto=1 --insid=586_95286


So, I don't think that cron job is causing these emails either.

I dunno what else could be sending these emails?
IP: --   

How to stop Softaculous email alerts to admin? The email settings page isn't it...
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5872
Status:
Hi,

The email you mentioned is a summary of which script packages have been updated. This is sent daily via Softaculous cron.

It looks like you are referring to the Email Settings page in Softaculous enduser panel.

Since these emails are sent to server admin only the setting to disable these emails is from WHM -> Softaculous admin panel -> Settings -> General and look for "Update Settings" section.

There please uncheck the following checkbox :
Notify Script Updates via Email

and save the settings.

Once you do this you should not receive the above mentioned emails.

Edited by Brijesh : September 12, 2025, 8:16 am

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How to stop Softaculous email alerts to admin? The email settings page isn't it...
JupiterSnarl
Group: Member
Post Group: Newbie
Posts: 2
Status:
Thank you so much! I knew I must be missing something somewhere.
IP: --   

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