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 When installing software, it sometimes changes the 'installing' to 'undefined' and freezes, This happens most of the time.. (6 Replies, Read 6694 times)
coolguy76
Posted on # April 21, 2021, 1:41 pm
Group: Member
Post Group: Newbie
Posts: 42
Status:
So when I install software from the Softaculous installer, it sometimes changes from 'Installing' to 'undefined' and freezes. It usually happens at 4% or 3%.

I have to refresh and reinstall it.  :-(  
Sometimes it gets REALLY annoying because it freezes at 70% or 80%!!  :cry:

please help. what can I do? is it just a glitch with the auto installer??


-----------------------
:D I love Minecraft
i use softaculous a lot  ;-D   :)
IP: --   

When installing software, it sometimes changes the 'installing' to 'undefined' and freezes
coolguy76
Posted on # April 21, 2021, 1:43 pm | Post: 1
Group: Member
Post Group: Newbie
Posts: 42
Status:
Oh also sometimes when uninstalling the same thing happens  :-(

-----------------------
:D I love Minecraft
i use softaculous a lot  ;-D   :)
IP: --   

When installing software, it sometimes changes the 'installing' to 'undefined' and freezes
Brijesh
Posted on # May 14, 2021, 2:12 pm | Post: 2
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Sorry for the delay in response.

When this happens and you reload the page do you have to login again ? I mean is the session expired ?

Also which script do you face the issue with ? WordPress or any other script ?

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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When installing software, it sometimes changes the 'installing' to 'undefined' and freezes
coolguy76
Posted on # May 14, 2021, 3:14 pm | Post: 3
Group: Member
Post Group: Newbie
Posts: 42
Status:
So when this happens, I have to reload the page and then click 'install' again.
It happens with all the scripts. (And also it says 'undefined' sometimes again when I refresh)

-----------------------
:D I love Minecraft
i use softaculous a lot  ;-D   :)
IP: --   

When installing software, it sometimes changes the 'installing' to 'undefined' and freezes
Brijesh
Posted on # June 22, 2021, 8:39 am | Post: 4
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Sorry for the delay in response.

Can you please open a support ticket with us so we can check this for you :
https://softaculous.deskuss.com/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

When installing software, it sometimes changes the 'installing' to 'undefined' and freezes
liammcsh
Posted on # June 28, 2021, 11:27 pm | Post: 5
Group: Member
Post Group: Newbie
Posts: 1
Status:
:-(   :-( I have to agree.

Everyone is experiencing the sane thing :-(
IP: --   

When installing software, it sometimes changes the 'installing' to 'undefined' and freezes
Brijesh
Posted on # July 9, 2021, 3:14 pm | Post: 6
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Sorry for the delay in response.

We will try to replicate the issue on our side.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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