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 ftp error, Could not Resolve Domain Name (3 Replies, Read 2262 times)
aubs89
Group: Member
Post Group: Newbie
Posts: 6
Status:
hi all i'm trying to add my domain via https://remote.softaculous.com/
and all i'm getting is could not resolve domain name?
now for the domain i put in my own domain
username password ect

but i'm getting that error
can anyone help please
IP: --   

ftp error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Is your domain pointing to the correct server ?

This error appears when your domain does not have the correct Nameservers set.

You can contact your web hosting provider to get the nameservers that you need to set with the provider where you purchased hosting.

If you still face the issue please open a support ticket with us :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

ftp error
aubs89
Group: Member
Post Group: Newbie
Posts: 6
Status:
ha i am the webhost
IP: --   

ftp error
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Sorry for the delay in response.

Can you please confirm that the domain is correctly pointing to your server ?

If you still face the issue please PM me your FTP login details and domain name so that we can check this for you.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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