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 Can't install anything yet I have a paid active license (3 Replies, Read 3681 times)
maestroc
Group: Member
Post Group: Newbie
Posts: 1
Status:
My monthly softaculous auto pay just paid itself yesterday but when I try to install Joomla I get the error that "Joomla cannot be installed in the Free version of Softaculous!  Please notify your Server Admin to purchase the premium version of Softaculous!"

I went into the admin panel and told it to refresh the license but it still is giving me that error.  What do I need to do?
IP: --   

Can't install anything yet I have a paid active license
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

Can you please PM me the output of the following command on your server :
Code
wget http://softaculous.com/ip.php; cat ip.php; echo "";


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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Can't install anything yet I have a paid active license
halhummer
Group: Member
Post Group: Newbie
Posts: 2
Status:
--2019-01-31 16:46:43--  http://softaculous.com/ip.php
Resolving softaculous.com (softaculous.com)... 192.198.80.3
Connecting to softaculous.com (softaculous.com)|192.198.80.3|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 14 [text/html]
Saving to: ‘ip.php’

ip.php                      100%[==========================================>]      14  --.-KB/s    in 0s

2019-01-31 16:46:43 (2.06 MB/s) - ‘ip.php’ saved [14/14]

173.206.88.12
My internal server IP is 192.198.1.97My public IP is 173.206.88.12
IP: --   

Can't install anything yet I have a paid active license
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

The license should be assigned to your public IP. I have changed the IP for your license.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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