Softaculous

Topic : removing installation got the 500 error

Posted By: severfire on March 23, 2016, 5:03 pm

on removing installation got the error in console:

ADDRESS//cpsess/frontend/paper_lantern/softaculous/index.live.php?act=remove&insid=26_16158&jsnohf=1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

happens just to one installation, something bogus with it, I guess...

a.

Posted By: severfire on March 24, 2016, 12:54 pm | Post: 1

It seems to happen on very big installations, with big DB, possibly some kind of timeout... It also happens when duplicating very big installations. with ~30k woocommerce records in.

Posted By: Brijesh on March 27, 2016, 12:42 pm | Post: 2

Hi,

If you can open a support ticket with us we can find the exact cause of the issue :
https://www.softaculous.com/support/

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