Softaculous


Topic : Blanc page after softaculous


Posted By: Maria1986 on April 1, 2015, 6:23 pm
Hi there,
I got a blanc page after updating softaculous in cpanel.
Any idea how I can get my website back?
Medicinista.com is the link.
And how can prevent this from happening in the future?

Posted By: Brijesh on April 2, 2015, 7:57 am | Post: 1
Hi,

Did you upgrade Softaculous or did you upgrade your installation via Softaculous ?

If you are facing the blank page issue with Softaculous panel can you please try to rename the following file :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php
to
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php.bak

and then try to access the Softaculous panel ?

If you still face the issue please open a support ticket with us and we will check it for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: Maria1986 on April 2, 2015, 5:39 pm | Post: 2
Hi Brijesh, I updated via cpanel the softaculous.


Posted By: Brijesh on April 3, 2015, 2:27 pm | Post: 3
Hi,

Can you please try to delete this file :
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/iscripts.php

and check if you still face the issue ?

If you still face the issue please open a support ticket we will check it for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

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