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 LiveSite Install Problem, no access permissions (3 Replies, Read 645 times)
pineyscripter
Group: Member
Post Group: Newbie
Posts: 2
Status:
Installed livesite and when I try to access it I get:
You don't have permission to access /livesite
on this server.


Additionally, a 403 Forbidden
error was encountered while trying to use an ErrorDocument to handle the request.
IP: --   

LiveSite Install Problem
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4111
Status:
Hi,

Can you please open a support ticket with us so that we can check this issue :
https://www.softaculous.com/support/

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LiveSite Install Problem
pineyscripter
Group: Member
Post Group: Newbie
Posts: 2
Status:
Opened  a ticket on Jan 30 2018
Have not heard back yet.

A request for support has been created and assigned ticket #356225
IP: --   

LiveSite Install Problem
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4111
Status:
Hi,

I just checked your ticket and it seems the issue was because FollowSymLinks was disabled in your Apache configuration.

As per the ticket your issue was resolved by adding the following line to the .htaccess file :
Options +SymLinksIfOwnerMatch

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