Softaculous

Topic : Connection timeout webuzo

Posted By: nambongo on March 1, 2015, 12:54 am

I have installed webuzo in my VPS at digital ocean. Then I installed LEMP succesfully.

Then i tried to take a snapshot/backup for my VPS. I shutdown my VPS and reboot again. But I can not login to webuzo. My browser said, time out.

I search ini this forum then i try

Root > service webuzo restart

but still time out. Even i tried

Root > service --status-all

But, not working at all. I can login ssh to my vps. Can please help me?

Posted By: valley on March 2, 2015, 5:09 am | Post: 1

Could you please confirm that the service is running on the webuzo ports

lsof -i :2002

Access
http://your-IP:2002

Hope this helps

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

Posted By: nambongo on March 2, 2015, 5:44 am | Post: 2

I hav run that command but nothing happened

Posted By: valley on March 2, 2015, 11:40 am | Post: 3

Could I have the output of the following command ?

/usr/local/emps/bin/php -v

and

cat /usr/local/emps/version

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

Posted By: nambongo on March 2, 2015, 1:06 pm | Post: 4

here are the output.

FYI, After I have installed LEMP (with MySQL) then I installed MariaDB with Set Default click on. So, My configuration are Nginx, Maria DB, and PHP

Posted By: valley on March 3, 2015, 5:50 am | Post: 5

The configs look file.
Webuzo restart should have the service up and running on the Webuzo ports.
Did you alter any of the Webuzo configurations in any way ?

Could you please open a support ticket with the access details of your server, we shall debug and resolve your issues.

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

Posted By: nambongo on March 3, 2015, 1:41 pm | Post: 6

Quote From : valley March 3, 2015, 5:50 am

Could you please open a support ticket with the access details of your server, we shall debug and resolve your issues.

Am I allowed to open support ticket? Because I use webuzo free version. I really appreciate if you can allow me to open the ticket. How do I open the ticket? :angel:

FYI, I have reinstall webuzo, install LEMP without MariaDB. Restart my VPS, and that is happened again, connection time out. Can not login to enduser panel.

Posted By: valley on March 4, 2015, 5:36 am | Post: 7

You can open a support ticket here
https://www.softaculous.com/support/open.php

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

Posted By: nambongo on March 4, 2015, 1:11 pm | Post: 8

finally, webuzo can start again. The problem is my firewall

Perhaps, someone in community get same problem like me, so this my solution

disable firewall
stop service firewall
run command
Code
sudo webuzo restart
go to your-domain.com:2002 and login
cek the service in advaced setting > service
restart all the service
I dont know why may nginx can not start.
so, i check at terminal. The error bind() to 0.0.0.0:80 failed (98: Address already in use)
kill the process
Code
sudo fuser -k 80/tcp
Code
sudo service nginx start
enable firewall
start firewall service

I dont know, why I can not login to webuzo with my-domain.com:2002
so i have to login into ip-address-server:2002

But so far, this is my solution

Posted By: swizeus on March 9, 2015, 4:11 pm | Post: 9

I just type fuser -k 80/tcp without knowing what will happen and now my whole website is unaccessable. Are there any command the reverse this ?

Thanks

Posted By: nambongo on March 9, 2015, 9:43 pm | Post: 10

the simplest way, just restart your VPS.

Code
 fuser -k 80/tcp

is kill the process which use port 80.

Posted By: valley on March 10, 2015, 11:03 am | Post: 11

Restart your webserver from the Webuzo Enduser Panel

Guide : http://webuzo.com/wiki/Restart_services

Hope this helps

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter