Softaculous


Topic : Need help after upgrade


Posted By: gsrob on February 1, 2016, 5:05 pm
Hi

Our Webuzo web server not working after upgrade from 2.0.6 to 2.3.9

Followed instructions given by Webuzo support to upgrade from Webuzo 2.0.6:
http://www.webuzo.com/wiki/Upgrade_from_2.0.6

We run the upgrade.sh script which generated the following error:

ERROR: Unable to globalize '/usr/local/emps/etc/php-fpm.w/*.conf' (ret=2) from /usr/local/emps/etc/php-fpm.conf at line 68.
ERROR: failed to load configuration file '/usr/local/emps/etc/php-fpm.conf'
ERROR: FPM initialization failed

Raised a ticket with support 2 hours ago but still no help from there.

After comment out line 68 in php-fpm.conf

; include=/usr/local/emps/etc/php-fpm.w/*.conf

I can run service webuzo restart

# service webuzo restart
Stopping nginx: Done...
Stopping php-fpm: php-fpm is stopped
Starting nginx: Done...
Starting php-fpm: Done...


Webuzo UI cannot login. It does say however version 2.3.9. Just says Error after attempt to login - no error message.

Web server (Apache?) is not running.



Who can help us urgently with this now? Please PM me. Webuzo Support team doesn't seem to work more tonight anymore. We have a paid license.


Thanks



Posted By: peopleinside on February 11, 2016, 10:24 am | Post: 1
Hi gsrob,
thank yuo for your detailed topic.

I hope you have resolved your issue, if not as you are paid member please open a support ticket with your server root details here:
https://www.softaculous.com/support/

Thank you!


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: valley on February 16, 2016, 3:34 am | Post: 2
What is the EMPS version running on your server.

Try upgrading it for once.
http://www.webuzo.com/wiki/Upgrade_EMPS

Also, what is the OS and architecture?

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter


Powered By AEF 1.0.8 © 2007-2008 Electron Inc.