Posted By: Brijesh on February 2, 2015, 7:56 am | Post: 1 |
Hi,
Is your cPanel username same ? Softaculous will create the database as per the records in backup file. Is you backup listed on the Backups page at your new host ? ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on February 2, 2015, 1:46 pm | Post: 3 |
Hi,
The cPanel username should be the same to avoid issues since the database name will have the cPanel username as the prefix and the path to your domain will also depend on the cPanel username. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on February 9, 2015, 11:11 am | Post: 5 |
Hi,
Sorry for the delay. Yes please proceed with the update wiki now and you should be able to restore your backup. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: Brijesh on March 18, 2015, 9:59 am | Post: 7 |
Hi,
Does that database name and database user exist ? Can you please open a support ticket with us and we will check it for you : https://www.softaculous.com/support/ ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |
Posted By: krishnakumar_ka on March 18, 2015, 10:30 am | Post: 8 |
Quote From : Brijesh March 18, 2015, 9:59 am Hi,
Does that database name and database user exist ? Can you please open a support ticket with us and we will check it for you : https://www.softaculous.com/support/ Yes database name and database user exist. Do we need to change the database password? For your information the backup was taken on 27-1-2015 (before Bigrock hosting expiry date) and your manual new version. |
Posted By: Brijesh on March 18, 2015, 12:36 pm | Post: 9 |
Hi,
>> Yes database name and database user exist. Do we need to change the database password? Can you please delete the database and database user and then try to restore, Softaculous will create the database and database user. Make sure you do not have anything important in your database before deleting it. ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |