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 SUPPORT don't understand questions in english? (1 Replies, Read 751 times)
indy0077
Posted on # January 7, 2018, 9:32 pm
Group: Member
Post Group: Working Newbie
Posts: 90
Status:
Hi, what is the name and email contact of the VIRTUALIZOR support supervisor??? Because things what happen some times are really unacceptable. It seems that there is a language problem and understanding the issues provided in english.

We asked to move our license key to an another server/IP and we got this answer from Mr. Arvind Tiwari:

"Hi,

As we have checked on your server virtualizor panel is working fine and also tested by creating a testvps its working fine."

What??? Who asked you to create a new VPS??? Who told you, that we can't create a new VPS???

Hopefully next time they will delete your production server.

Regards
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SUPPORT don't understand questions in english?
chirag
Posted on # January 8, 2018, 7:28 am | Post: 1
Group: Virtualizor Team
Post Group: Elite Member
Posts: 419
Status:
Hi,

Sir sorry for the inconvenience caused.
I have discuss this matter with Arvind Tiwari and will take appropriate action.

Your license has been transfered.
Let us know if you face any issues.




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