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 Install In Blank Folder, Wordpress Installing In blank folder (3 Replies, Read 3166 times)
smoundzou
Group: Member
Post Group: Newbie
Posts: 2
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hello, when I do a wordpress install with softaculous, i remove the wp so the install should install in the root, but instead, it installs in a blank folder and the site cannot be reached. see attached file.  Any idea why this is happening? Thanks in advance.
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Install In Blank Folder
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5001
Status:
Hi,

This is strange.

Which control panel are you using ?

Can you open a support ticket with us so we can check this in detail :
https://softaculous.deskuss.com/

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Install In Blank Folder
smoundzou
Group: Member
Post Group: Newbie
Posts: 2
Status:
I am on a VPS with host4geeks.com
I am using: cPanel & WHM version 86

I have noticed that recently it takes Softaculous about 15 minutes to complete an install.

awssb dot com

Again, this leads to a directory structure page and not the WP install.  I"m guessing due to the blank folder added. Same with wp-admin page.. I get a 404 error again due to the blank folder, at least that's what I think.. Really strange stuff.
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Install In Blank Folder
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5001
Status:
Hi,

Sorry for the delay in response.

Can you open a support ticket with us so we can check this in detail :
https://softaculous.deskuss.com/

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