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 LICENSE file Could Not Be found!, LICENSE file Could Not Be found! (3 Replies, Read 59 times)
panicaturo96
Group: Member
Post Group: Newbie
Posts: 2
Status:
Hello, I have a premium license, but in my Softaculous of the message:

The LICENSE file Could Not Be found! Please report this to Softaculous.

server ip 93.114.82.83

Please help me
IP: --   

LICENSE file Could Not Be found!
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4182
Status:
Hi,

I just checked your account and I see the Virtualizor license for IP 93.114.82.83 is being used actively.

Are you still facing the issue ?

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IP: --   

LICENSE file Could Not Be found!
panicaturo96
Group: Member
Post Group: Newbie
Posts: 2
Status:
-----------------------------------------------
Welcome to Softaculous Virtualizor Installer
-----------------------------------------------

An existing installation of Virtualizor has been detected !
If you continue to install Virtualizor, the existing installation
and all its Data will be lost
Do you want to continue installing ? [y/N]y
1) Installing Libraries and Dependencies
2) Installing PHP, MySQL and Web Server
3) Downloading and Installing Virtualizor
                - Configuring Virtualizor
                - Fetching License
        ERROR : Could not download the license file

ERROR :
There was an error while installing Virtualizor
Please check /root/virtualizor.log for errors
Exiting Installer

-----------------------------------------------
Welcome to Softaculous Virtualizor Installer
-----------------------------------------------

An existing installation of Virtualizor has been detected !
If you continue to install Virtualizor, the existing installation
and all its Data will be lost
Do you want to continue installing ? [y/N]y
1) Installing Libraries and Dependencies
2) Installing PHP, MySQL and Web Server
3) Downloading and Installing Virtualizor
                - Configuring Virtualizor
                - Fetching License
        ERROR : Could not download the license file

ERROR :
There was an error while installing Virtualizor
Please check /root/virtualizor.log for errors
Exiting Installer

-----------------------------------------------
Welcome to Softaculous Virtualizor Installer
-----------------------------------------------

An existing installation of Virtualizor has been detected !
If you continue to install Virtualizor, the existing installation
and all its Data will be lost
Do you want to continue installing ? [y/N]y
1) Installing Libraries and Dependencies
2) Installing PHP, MySQL and Web Server
3) Downloading and Installing Virtualizor
                - Configuring Virtualizor
                - Fetching License
        ERROR : Could not download the license file

ERROR :
There was an error while installing Virtualizor
Please check /root/virtualizor.log for errors
Exiting Installer

The problem is still persisting
IP: --   

LICENSE file Could Not Be found!
chirag
Group: Virtualizor Team
Post Group: Elite Member
Posts: 324
Status:
Hi,

Sir I just checked on your support ticket and checked on your server.
Issue was coming nameservers entries, due to which your server was not able to connect to our servers.

I have commnted that entry and now you should not face this issue.
I have replied to your ticket for further instruction regarding your license and installation.

Let us know.

-----------------------
Chirag Nagda
Software Developer
Softaculous Ltd
IP: --   

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