Softaculous

Topic : Webuzo 2.9.3, update phpmyadmin broken the app

Posted By: peopleinside on September 21, 2021, 7:30 am

Webuzo alerted me about a phpmyadmin update.We are on September and finally Webuzo release the update of June.
I do the update and now I cannot access anymore to phpmyadmin because loads a blank page.
Webuzo 2.9.3
Is always nice trust your update and find the server or services broken.Update is important but you need test more when you lunch update to customer stable servers!

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: ariegm on September 21, 2021, 4:10 pm | Post: 1

Quote From : peopleinside September 21, 2021, 7:30 am

While waiting for the latest update of webuzo, I have a way to solve this problem. You can try to manually upgrade phpMyAdmin as below:

1. Login as root
2. Download a new version of phpMyAdmin

Code
# wget -O /tmp/phpmyadmin.zip "https://files.phpmyadmin.net/phpMyAdmin/5.1.1/phpMyAdmin-5.1.1-all-languages.zip"

3. Unzip the package to tmp folder

Code
# unzip -o /tmp/phpmyadmin.zip -d /tmp/

4. Move to phpmyadmin system

Code
# yes | cp -rpf /tmp/phpMyAdmin-5.1.1-all-languages/* /usr/local/webuzo/enduser/webuzo/phpmyadmin/

5. Remove installation files

Code
# rm -rf /tmp/phpMyAdmin-5.1.1-all-languages

# rm -f /tmp/phpmyadmin.zip

After that try to access phpMyAdmin as usual.
Good luck.

Posted By: peopleinside on September 21, 2021, 4:14 pm | Post: 2

Thanks for now I resumed the old version.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: kynjai on September 24, 2021, 9:41 am | Post: 3

Hi, I have a similar issue as yours.
I successfully update phpMyAdmin, then after I reopen it says
PHP 7.1.3+ is required. Currently installed version is: 5.6.40. The support team fixed this and report that phpMyadmin is now working.
I check and when I login phpMyadmin another error "Can't connect to local MySQL through socket '/var/lib/mysql/mysql.sock'" Support team fixed this and report that MySql is now working. ok
Now I re-login again its opening fine but Alas! My database is gone.!!
I check /var/lib/mysql dir, it's there but how can I restore it now??

I submit a ticket to support@webuzo.com and support@softaculous.com but till now I have not received any response. Please help its urgent. I cannot lose payment records of more than 1000 clients on my database

Posted By: peopleinside on September 24, 2021, 9:54 am | Post: 4

Hi, I'm sorry you are facing also issue with Webuzo and with the support.Unfortunately I cannot help and i get my server down for issues also for a not short time.
You can only wait a reply from the Webuzo team, be sure to have ticket opened under Webuzo department.
https://webuzo.com/contact/
I hope the Webuzo team will improve the reply time, the support and be more careful when release updates.
Also some components need to be updated... for example I know Mysql 8.0.20 provided by Webuzo has issues, they need update to the most Mysql 8.0 version.

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PeopleInside :angel:

Web, security, open source passionate.