Softaculous

Topic : dovecot in webuzo is not working

Posted By: santrinet on April 21, 2018, 5:32 am

hello, I have problem with my dovecot. I always restart many times and it wont fix the problem. after i login into root and check the system status with command: systemctl status dovecot.service

it return like this:
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please help me how to solve this problem? thank you very much.
Board Image

Posted By: peopleinside on April 21, 2018, 7:58 am | Post: 1

Hi,
have you edited some dovecot configuration file?

Maybe you can try to uninstall (from Webuzo interface) dovecot by going on system app, searching for dovecot than reinstall it (from Webuzo interface).

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: santrinet on April 21, 2018, 3:33 pm | Post: 2

i have done it so many times, re-install from webuzo, even after uninstall from webuzo I did clean all the dovecot related folder before try to re-installed it again. perhaps you have any other solution?

Posted By: peopleinside on April 21, 2018, 4:05 pm | Post: 3

If you are unable to install from Webuzo or you see errors also after a re installation of Dovecot you need wait Webuzo support as maybe your server need to be checked deeper.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: santrinet on April 21, 2018, 4:11 pm | Post: 4

I try to check dovecot -F
it reply like this:

dovecot: error while loading shared libraries: libdovecot.so.0: cannot open shared object file: No such file or directory

please help.

Posted By: santrinet on April 21, 2018, 4:12 pm | Post: 5

there is no error message while uninstalling or re-install again for dovecot, but after reinstall the problem is always the same, I start dovecot and when I refresh the page the dovecot always stop by itself

Posted By: peopleinside on April 21, 2018, 4:13 pm | Post: 6

You can try to start a chat by following my forum link signature.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on April 21, 2018, 4:23 pm | Post: 7

You can try to stop all service and see if dovecot are able to start with all service down.

You can try to reboot your server, do a Webuzo service restart if all this doesn't solve I suggest to ask to the Webuzo support team who should be back on Monday.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: santrinet on April 21, 2018, 4:31 pm | Post: 8

you are right when I try to stop BIND and EXIM
dovecot running properly, and I try to start BIND and EXIM after I refresh the page BIND and EXIM stop by itself cannot start properly, the problem is kind of conflict to BIND and EXIM when I try to start dovecot at the first place.

any idea of this?

Posted By: peopleinside on April 21, 2018, 4:32 pm | Post: 9

You can try to backup Exim configuration than remove and reinstall Exim and see if with the default config all is working.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: santrinet on April 21, 2018, 4:41 pm | Post: 10

at the beginning when I install webuzo and I just install other add on later including exim and dovecot, also I didn't configure anything just add it as default from webuzo, it running well until suddenly it has kind of this problem recently.

how to configure exim and dovecot properly if any (after install it)? look forward for your help.

Posted By: peopleinside on April 21, 2018, 4:43 pm | Post: 11

If you have not edited nothing maybe your server need to be checked.
It's hard to help from a forum. I suggest to wait Webuzo team.

Usually default config for dovecot and exim is ok so it's not normal that you have issue on service. Something seems to be wrong, Webuzo will be maybe able to look deeper into this.

Have a nice week end.

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PeopleInside :angel:

Web, security, open source passionate.