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 SOFTACULOUS IMPORT SAYS: Specified FTP Path does not exist, How to fix Softaculous import issues when it says Specified FTP Path does not exist? (3 Replies, Read 962 times)
iamisearojob
Group: Member
Post Group: Newbie
Posts: 2
Status:
I am trying to import my softaculous installation at subdomain.domain.com
to another hosting.
I put the ftp details of where the installation is but i get

The following errors were found :
Specified FTP Path does not exist


I have tried many paths and am confused on what next to
The domain is the main domain in the cpanel where the installation exists in a domain

Can i please get a sample of what it should look like so i can replace my details with it?

Thanks
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SOFTACULOUS IMPORT SAYS: Specified FTP Path does not exist
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4594
Status:
Hi,

Extremely sorry for the delay in response.

Can you please open a support ticket with us so that we can check this asap :
https://softaculous.deskuss.com/

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SOFTACULOUS IMPORT SAYS: Specified FTP Path does not exist
iamisearojob
Group: Member
Post Group: Newbie
Posts: 2
Status:
Not glad that even with support ticket am not able to get the softaculous import feature working
The latest problem was file transfer timeout and my hosting can't do anything about that
IP: --   

SOFTACULOUS IMPORT SAYS: Specified FTP Path does not exist
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4594
Status:
Hi,

Sorry to hear that.

However the time required to transfer the files between servers depends on the transfer speed of the connection and the size of the installation.

If the timeout is lower than the time required to transfer the remote import will not be possible.

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