Softaculous

Topic : LiveSite Install Problem

Posted By: pineyscripter on January 30, 2018, 4:29 pm

Installed livesite and when I try to access it I get:
You don't have permission to access /livesite
on this server.

Additionally, a 403 Forbidden
error was encountered while trying to use an ErrorDocument to handle the request.

Posted By: Brijesh on January 31, 2018, 6:32 am | Post: 1

Hi,

Can you please open a support ticket with us so that we can check this issue :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: pineyscripter on January 31, 2018, 2:14 pm | Post: 2

Opened a ticket on Jan 30 2018
Have not heard back yet.

A request for support has been created and assigned ticket #356225

Posted By: Brijesh on February 2, 2018, 7:18 am | Post: 3

Hi,

I just checked your ticket and it seems the issue was because FollowSymLinks was disabled in your Apache configuration.

As per the ticket your issue was resolved by adding the following line to the .htaccess file :
Options +SymLinksIfOwnerMatch

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool