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 Installation exists error - without anything installed (1 Replies, Read 3518 times)
angelakroslak
Group: Member
Post Group: Newbie
Posts: 1
Status:
I've just purchased my domain through HostGator and am trying to install wordpress through Softaculous. When I try to install, it tells me that an installation already exists at my website. To reinstall the application, please uninstall the existing installation.
I have not installed anything onto this website yet - it's brand new. I did a scan and there is nothing there.

What am I missing?

Thanks!
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Installation exists error - without anything installed
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5653
Status:
Hi,

Sorry for the delay in response.

Can you please to to the All Installations page in Softaculous to check if you find any installations there ? Please check if you have an installation on any other domain which in the cPanel account.

If you still face the issue please open a support ticket with us so we can check this for you :
https://softaculous.deskuss.com/open.php

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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