VPS vnc not authorized, OS not loaded! https://www.softaculous.com/board/index.php?tid=8002 <![CDATA[VPS vnc not authorized, OS not loaded!]]> https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27807
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yes, it is started, but not working and vnc not working.


You mean the VPS is not working ?
Also are you able to access VNC from vritualizor ?
Can you please open a support ticket to check and fix the issue.

https://www.softaculous.com/support/

]]> Tue, 08 Sep 2015 08:41:58 GMT https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27807 <![CDATA[VPS vnc not authorized, OS not loaded!]]> https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27801 Yes, all others are working just fine.]]> Tue, 08 Sep 2015 06:30:03 GMT https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27801 <![CDATA[VPS vnc not authorized, OS not loaded!]]> https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27800
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My WHMCS created a new vps for a customer but he said it is not connecting. I check it via VNC, and yes, the same error:
http://puu.sh/k3OQv/ff3ead0cbe.png
Someone please explain the situation!


Was the VPS created and started successfully ?
Are you able to access VNC on WHMCS for other VPSs ?


]]> Tue, 08 Sep 2015 06:28:31 GMT https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27800 <![CDATA[VPS vnc not authorized, OS not loaded!]]> https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27798
http://puu.sh/k3OQv/ff3ead0cbe.png

Someone please explain the situation!
]]> Tue, 08 Sep 2015 03:35:19 GMT https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27798 <![CDATA[VPS vnc not authorized, OS not loaded!]]> https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27721
You should not face this issue in future.
But if you face this issue then you can check if the vnc port is being listened or not by checking in ssh of the main node.
Else it may require power off and power on of vps to make vnc work. ]]> Tue, 01 Sep 2015 09:27:18 GMT https://www.softaculous.com/board/index.php?tid=8002&tpg=1#p27721 <![CDATA[]]> https://www.softaculous.com/board/index.php?tid=8002&tpg=0#p27608
Today a customer ordered a vps with this template as OS and received the service details.

He tried to connect, no success. I tried to check via the main panel and the vnc showed " Not Authorized" message!

I asked the live support (which is really live and fast in case of urgent situation) and this is what he said:
Board Image


If this is not a bug, can you please explain how should I avoid such issue later?  :??:
]]> Mon, 24 Aug 2015 05:05:27 GMT https://www.softaculous.com/board/index.php?tid=8002&tpg=0#p27608