| Posted By: jevingala on September 1, 2015, 9:27 am | Post: 1 |
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Hi,
You should not face this issue in future. But if you face this issue then you can check if the vnc port is being listened or not by checking in ssh of the main node. Else it may require power off and power on of vps to make vnc work. ----------------------- Regards, Virtualizor Team. http://virtualizor.com/ |
| Posted By: moka on September 8, 2015, 3:35 am | Post: 2 |
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My WHMCS created a new vps for a customer but he said it is not connecting. I check it via VNC, and yes, the same error:
http://puu.sh/k3OQv/ff3ead0cbe.png Someone please explain the situation! |
| Posted By: asim_shaikh on September 8, 2015, 6:28 am | Post: 3 |
|
Hi,
Quote My WHMCS created a new vps for a customer but he said it is not connecting. I check it via VNC, and yes, the same error:
http://puu.sh/k3OQv/ff3ead0cbe.png Someone please explain the situation! Was the VPS created and started successfully ? Are you able to access VNC on WHMCS for other VPSs ? ----------------------- Regards, Virtualizor Team http://www.virtualizor.com |
| Posted By: moka on September 8, 2015, 6:30 am | Post: 4 |
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yes, it is started, but not working and vnc not working.
Yes, all others are working just fine. |
| Posted By: asim_shaikh on September 8, 2015, 8:41 am | Post: 5 |
|
Hi,
Quote yes, it is started, but not working and vnc not working.
You mean the VPS is not working ? Also are you able to access VNC from vritualizor ? Can you please open a support ticket to check and fix the issue. https://www.softaculous.com/support/ ----------------------- Regards, Virtualizor Team http://www.virtualizor.com |
