Softaculous

Topic : error: The MySQL Connection could not be established.

Page 1 of 2

Posted By: lievanosan on April 22, 2013, 3:23 am

Hello when i try to install Joomla, i can see this error, i am atach a screenshot to this post:

The following errors were found :

The MySQL Connection could not be established.
The MySQL Connection could not be established.

Posted By: Brijesh on April 22, 2013, 6:39 am | Post: 1

Hi,

You are facing this issue because the database username has a limit of 16 characters.
As from the screenshot I see that the number of characters was exceeding it.
Softaculous chooses the database username as follows USERNAME_DATABASENAME
Now the username here is ymngpiib_juliojo due to which you were facing this issue.

Please choose a shorter database name and you should be able to install Joomla then. I have made a test install for you and have emailed you the installation details via Support ticket.

Please let us know if you need any further information.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: kambul on December 8, 2013, 1:01 am | Post: 2

nothing to do with username limits...mine is:soft_kamctr and still not connecting..

Posted By: Brijesh on December 8, 2013, 8:27 am | Post: 3

Quote From : kambul December 8, 2013, 1:01 am

nothing to do with username limits...mine is:soft_kamctr and still not connecting..

Hi,

Which panel are you using ?

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: kambul on December 8, 2013, 2:41 pm | Post: 4

I m using WEBUZO

Posted By: valley on December 9, 2013, 6:07 am | Post: 5

Did you change the MySQL servers' root users' password ?

The password is stored in the file "/var/webuzo/my.conf"

Are you able to view any of your databases in the Webuzo Enduser Panel >> Manage Databases ?
Guide : http://webuzo.com/wiki/How_to_Create_and_Manage_MySQL_Databases

Restart the MySQL service and then TRY.
Guide : webuzo.com/wiki/Restart_services

Hope it helps \m/

-----------------------
Webuzo : Single User Control Panel
Join Webuzo :
Facebook
Twitter

Posted By: sandy on April 28, 2016, 5:24 am | Post: 6

Igot problem like this too.

I already restart my vps and my webuzo, but still got this error.

I send support ticket yesterday, untill now didn't get any respond.

Thanks.

Posted By: nikhil89 on April 30, 2016, 9:49 am | Post: 7

Hi,

Our developers have checked your ticket. It seems that the port required by MySQL is blocked on your server, hence your MySQL is not working fine. They have replied to your ticket.

Please let us know if you need any further information. We will be happy to help you.

Edited by nikhil89 : May 4, 2016, 9:36 am

Posted By: tomislav on December 5, 2016, 5:35 pm | Post: 8

Hi !
The same error on CentOS web panel after the update mysql server on version 5.5.3. Everything works fine except Softaculous.
Where is the problem?

Posted By: Brijesh on December 8, 2016, 7:51 am | Post: 9

Quote From : tomislav December 5, 2016, 5:35 pm

Hi !
The same error on CentOS web panel after the update mysql server on version 5.5.3. Everything works fine except Softaculous.
Where is the problem?

Hi,

Can you please open a support ticket with us so that we can check this issue for you :
https://www.softaculous.com/support/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: vaibhav844 on May 9, 2019, 6:13 pm | Post: 10

Sir I was trying to install wordpress then i get this error
The MySQL Connection could not be established.
then i tried o0n joomla but the same i got
Please help me

Posted By: Brijesh on May 10, 2019, 1:38 pm | Post: 11

Hi,

Can you please open a support ticket with us so that we can check this for you :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: interserver on November 22, 2019, 8:16 pm | Post: 12

I came across this same error on a webuzo server with mysql 5.6 installed. The fix was running mysql_upgrade
/usr/local/apps/mysql56/bin/mysql_upgrade --force

Posted By: Azulojos on December 5, 2020, 5:21 am | Post: 13

I get the same Error. Fresh installation, with Nothing but Ubuntu {latest} and Webuzo. Cannot Install a single Program. Has anyone figured-out a solution to this?

Support has not contacted me back.

Posted By: Azulojos on December 9, 2020, 5:19 am | Post: 14

When in this ever going to get Fixed?