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 Worse support ever... think twice before contacting them (1 Replies, Read 353 times)
pindip
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hello i contacted support of softaculous for an error which is ==Duplicate entry '655704' for key 'PRIMARY== for restoring backup and they asked me c panel info.. i gave and in the same in mail i mentioned do not mess up with current site while fixing i esspecially warned the guy but ofcourse he didint care he messed it up even worse...

when i got it back i wasnt able to login into wp admin and which wp users wasnt there in myphpadmin and when i restored my previous back up before i gave pass to them wasnt working due to forbidden 403 error, i told contacted them again they didint respond at all... in the end i realized that i lost my index in google and totally messed my seo...

thanks for your great failure support.
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Worse support ever... think twice before contacting them
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 3903
Status:
Hi,

Extremely sorry for the inconvenience caused.

We are checking your site and will get back to you asap over your ticket.

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