Softaculous

Topic : WEbuzo not load after install Apache 2.4

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Posted By: ardase on September 24, 2018, 11:38 am

Hi,

I install a Apache 2,4 , and i restart the server Centos 7 , and my surprise , the als webs are work correctlly, but the panel Webuzo not load!

I type service webuzo start and the panel work!

In error logs appear this:

[Mon Sep 24 13:16:57.230738 2018] [core:notice] [pid 1532] AH00094: Command line: '/usr/local/apps/apache2/bin/httpd'
[Mon Sep 24 13:16:57.230702 2018] [mpm_prefork:notice] [pid 1532] AH00163: Apache/2.4.34 (Unix) OpenSSL/1.0.2p configured -- resuming normal operations
[Mon Sep 24 13:16:57.230007 2018] [core:warn] [pid 1532] AH00098: pid file /usr/local/apps/apache2/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?
[Mon Sep 24 13:16:57.229933 2018] [:notice] [pid 1532] mod_ruid2/0.9.7 enabled

any idea for solvet this

Posted By: peopleinside on September 24, 2018, 12:23 pm | Post: 1

Hi ardase,how you did the server restart? From SSH with the reboot command?
Are you able to reproduce again or was just a case?Webuzo is running under NGINX not Apache

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: ardase on September 24, 2018, 12:52 pm | Post: 2

Not NGINX install!

I apache alone

Service Name Status Restart Start / Stop
Pure-FTPd Running
BIND Running
Exim Running
PHP 7.2 Running
MySQL 5.6 Running
Apache 2.4 Runing

Not Nginx

Posted By: peopleinside on September 24, 2018, 12:56 pm | Post: 3

Webuzo are running under NIGIX. Logs that you pasted are related to Apache and seems to be a normal log as i have the same logs.
If Webuzo has issue running is NIGIX that has issue, NIGIX services.I understood after installed Apache and reboot the server you find that Webuzo was not running.
How you rebooted the server? With SSH command reboot or in another way?Are you able to replicate the issue again?

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on September 24, 2018, 12:57 pm | Post: 4

I wrote NIGIX but is NGINX :xd:

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: ardase on September 24, 2018, 12:58 pm | Post: 5

If reboot with command "rebotW all ok!!!

If reboot with VMWare Server "restart" is KO.

Posted By: peopleinside on September 24, 2018, 12:59 pm | Post: 6

Is this an hard reboot? Can you check this? It0s an hard reboot?

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: ardase on September 24, 2018, 1:00 pm | Post: 7

yes in hard rebbot is Ko no load WEbuzo

In soft reboot is ok

Posted By: peopleinside on September 24, 2018, 1:05 pm | Post: 8

Thanks , will try to replicate.Informed also the Webuzo Team about your topic.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on September 24, 2018, 1:28 pm | Post: 9

Hi, i have done an hard reboot with my Centos 7 server but at the restart Webuzo and Apache was running. No issue.
I informed the Webuzo team regard this, maybe your issue should be looked more deep.
I just know from the last PHP App Update after lunch the update Webuzo was stopped to work but a restart solved the issue.

Quote

If reboot with VMWare Server "restart" is KO.

Maybe i cannot test this, just tried to test with an hard reboot of my Centos 7 server but was not able to replicate the issue.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on September 24, 2018, 1:31 pm | Post: 10

I was able to replicate the issue. I will report to the Webuzo Team. If the issue will be confirmed will be fixed asap with a next update.Thank you for reporting this issue!

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: webuzo_manager on September 25, 2018, 7:33 am | Post: 11

Hi ardase,

Can you please let me know the OS that you are using so that we can replicate the issue on our server and provide a fix.

Posted By: peopleinside on September 25, 2018, 10:39 am | Post: 12

Hi nikhil.m
,seems the user report OS is Centos 7 .

As i read this post i tested with an hard reboot. After the VPS was restarted Webuzo was working for some seconds after that went down.
I think there are bug somewhere !
Also some day ago i upgraded PHP from System app and after lunching the update Webuzo went down... i was unable to complete the upgrade that was done successuffly after service webuzo restart.
I really hope this issue can be fixed as is not new that Webuzo can went down sometimes. I am reporting this since quite long time

was just not easy to reproduce but after read this post was very easy reproduce with an hard reboot.

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on September 25, 2018, 12:31 pm | Post: 13

Hi ardase , as temporary fix you can add the following line:

Code
/etc/init.d/webuzo restart

by editing the file /etc/rc.d/rc.local with the command:

Code
vi /etc/rc.d/rc.local

You have to press I for ( Insert text) then when you ended press again I than :wq for save and enter.
This temporary fix until Webuzo doesn't release a fix should work on all OS

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PeopleInside :angel:

Web, security, open source passionate.

Posted By: peopleinside on September 27, 2018, 3:52 pm | Post: 14

Apache update has been released. On my server after update System App now Webuzo went all time down. This seems to be a bug to me so need to restart Webuzo service by SSH

Code
service webuzo restart

Happen with PHP update and now also Apache. I informed the Webuzo Team about that.

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PeopleInside :angel:

Web, security, open source passionate.