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 DirectAdmin / Softaculous loading slow (5 Replies, Read 4687 times)
sparek
Group: Member
Post Group: Working Newbie
Posts: 74
Status:
Anybody with DirectAdmin noticing that Softaculous is loading really slow?  Like about 15 seconds slow.
I know Softaculous was recently updated.  Not discounting that it's not a configuration problem on my end.  Just wondering if anybody else is able to duplicate this?
User's DirectAdmin control panel loads fine.  But clicking on Softaculous Auto Installer takes about 15 seconds to load.
IP: --   

DirectAdmin / Softaculous loading slow
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

We did come across this issue. It is due to some changes we published in Softaculous 5.7.3

We will be releasing a new version with the fix today which should resolve this issue.

Sorry for the inconvenience caused.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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DirectAdmin / Softaculous loading slow
sparek
Group: Member
Post Group: Working Newbie
Posts: 74
Status:
Is this perhaps in anyway related to Softaculous on DirectAdmin reporting:

A trusted SSL Certificate was not found

when selecting https for a domain that has a Let's Encrypt certificate installed?

That was originally my issue - but then I found Softaculous loading so slow I decided to tackle that first - but thought the two might be related.
IP: --   

DirectAdmin / Softaculous loading slow
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

The SSL certificate detection should not be caused due to this issue.

Is it possible to open a support ticket with us so we can check this issue :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

DirectAdmin / Softaculous loading slow
sparek
Group: Member
Post Group: Working Newbie
Posts: 74
Status:
Looks like 5.7.5 fixed this on both accounts.
IP: --   

DirectAdmin / Softaculous loading slow
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5640
Status:
Hi,

Ahh, I get this now. We do have a timeout set for the ajax call that checks the https certificate and it seems since Softaculous was taking time to load the ajax call timed out hence reporting that the certificate does not exist.

We have released Softaculous 5.7.5 yesterday which includes this fix :
https://www.softaculous.com/news/softaculous/softaculous-5-7-5-launched-24895.html

Do let us know if you still face the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

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