Posted By: Brijesh on November 20, 2017, 2:01 pm | Post: 1 |
Hi,
Does the backupinfo file exist ? The backup info file is in the : /home/USERNAME/.softaculous/backups/ Also since the path is changed the restore will not work. If you can open a support ticket with us we can help you make the required changes to the backup file. https://www.softaculous.com/support/ Also if your domain is accessible at the old host then you can import the installation from that server to the new server using our Remote Import utility : https://www.softaculous.com/docs/Remote_Import ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |