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 Your license is not active or it has expired., softaculous auto installer (3 Replies, Read 8049 times)
Rojxp
Group: Member
Post Group: Newbie
Posts: 1
Status:
HI,
Your license (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) is not active or it has expired. If your license has expired, please renew it to continue using this Software.

Refresh License

I have tried to refresh the license but doesn't work.
On my WHM panel it says my IP is: 198.50.158.159
But on the address bar it says IP is: 192.99.148.126

Which one is right? and can you update the license for me please

Regards

Edited by Moderator : July 12, 2019, 10:48 am
IP: --   

Your license is not active or it has expired.
rm_surjeet
Group: Softaculous Team
Post Group: Working Newbie
Posts: 58
Status:
Quote From : Rojxp July 2, 2019, 3:17 pm
HI,
Your license (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) is not active or it has expired. If your license has expired, please renew it to continue using this Software.

Refresh License

I have tried to refresh the license but doesn't work.
On my WHM panel it says my IP is: 198.50.158.159
But on the address bar it says IP is: 192.99.148.126

Which one is right? and can you update the license for me please

Regards

Hi,
Sure your license seems to be renewed. Please access Softaculous admin panel via WHM and click on refresh license. Also the license needs to be associated with primary IP of your server only.
You can raise a support ticket with us so that you can share more details to us which shall help us in resolving this faster for you.


Edited by Moderator : July 12, 2019, 10:48 am

-----------------------
​Regards,
Surjeet Singh
Softaculous Ltd

For support contact us here.
IP: --   

Your license is not active or it has expired.
Thadeu
Group: Member
Post Group: Newbie
Posts: 2
Status:
HI,
Your license (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) is not active or it has expired. If your license has expired, please renew it to continue using this Software.

Refresh License

I have tried to refresh the license but it doesn't work.
On my WHM panel it says my IP is: 162.241.107.64
But on the address bar it says IP is: 162.241.134.43

Which one is right? and can you update the license for me please

Regards
IP: --   

Your license is not active or it has expired.
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5647
Status:
Hi,

Sorry for the delay in response.

The public IP of your server should be assigned to your license. In your case it seems 162.241.107.64 is the public IP.

I have added the license to your account and you can renew it here :
https://www.softaculous.com/clients?ca=softaculous

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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