Softaculous

Topic : Domain not resolving

Posted By: willy38 on May 3, 2015, 2:51 pm

Friends, So far I have created 6 sites in my digitalocean vps without problems. Those sites work fine.
But on last thursday I created a new domain (hallofsolutions.com) following the same steps as the other sites, and nothing happened. The new URL did not resolve. I don't have any clue about what can be the issue. To make a test I moved hallofsolutions.com to another server without webuzo and it begun to resolve in 20 minutes. So Again I created another site with a new domain (casinosforyou.com), and again it`s not resolving.
I have restarted all the services just in case, but the issue is still there.
Any help will be appreciated.

All the sites were created wiht webuzo. Thanks !

Posted By: divij on May 4, 2015, 7:22 am | Post: 1

Hi,

Restart named server from terminal.
Make sure your domain is pointing to Webuzo server ip address.

Posted By: willy38 on May 4, 2015, 4:11 pm | Post: 2

Thanks for your answer.

I did restart the named server from terminal: service bind9 restart. And nothing happened.
I created another domain, and also this time pointed it to the server ip address. And still the same. Chrome says: ERR_NAME_NOT_RESOLVED

Thanks for your help

Posted By: divij on May 5, 2015, 6:44 am | Post: 3

Hi,

Please open a support ticket with your server detail.
https://www.softaculous.com/support