Softaculous

Topic : Blank Screen


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Posted By: shed on August 8, 2011, 11:57 am
Hi,

Have installed and started services, however all ampps pages, for example http://localhost/ampps-admin just result in blank pages. Any ideas??

Posted By: tidus on August 8, 2011, 12:12 pm | Post: 1
Hi,

Sir please restore default configurations of Apache & PHP from the AMPPS application and try reloading the page.

If this doesn't work can you please open a ticket so that we can look into it.

Quote From : shed August 8, 2011, 11:57 am
Hi,

Have installed and started services, however all ampps pages, for example http://localhost/ampps-admin just result in blank pages. Any ideas??


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Posted By: shed on August 8, 2011, 12:42 pm | Post: 2
Hey,

Found the solution, I had to disable skype from using port 80 and remove/reinstall ampps. Thanks for the quick reply.



Posted By: shesalady on October 7, 2011, 6:34 am | Post: 3
Hi,

I, too, am getting a blank screen. I do not have Skype activated, so I know that is not the problem. I do, however have XAMPP installed, because I just found this program and before I un-installed XAMPP, I need to know if it's necessary or will the 2 programs work when one of them are not activated? Or do I need to un-install XAMPP to get AMPPS to work?

Thank you in advance, I am very excited to see this program working.

Posted By: tidus on October 7, 2011, 7:10 am | Post: 4
Quote From : shesalady October 7, 2011, 6:34 am
Hi,

I, too, am getting a blank screen. I do not have Skype activated, so I know that is not the problem. I do, however have XAMPP installed, because I just found this program and before I un-installed XAMPP, I need to know if it's necessary or will the 2 programs work when one of them are not activated? Or do I need to un-install XAMPP to get AMPPS to work?

Thank you in advance, I am very excited to see this program working.


Hi,

Is your Apache of AMPPS working? In AMPPS Control Center, the green status of Apache should get disabled. If its working, what do you see when you enter http://localhost in browser or http://localhost/ampps ?

It is possible to work with more than one apache server at a time by changing port. But it is not recommended from our side.

Can you please open a ticket, so that we can look into it and solve this problem as soon as possible?


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Posted By: shesalady on October 7, 2011, 1:58 pm | Post: 5
Ticket Created


Posted By: tidus on October 8, 2011, 9:33 am | Post: 6
Quote From : shesalady October 7, 2011, 1:58 pm
Ticket Created



Hi,

Hope we were able to solve your problem. Please let us know if you need any further information.

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Posted By: Evilness on November 22, 2011, 9:11 pm | Post: 7
Would it be possible to know the solution to this porblem?

I just installed ammps on a win 2003 server and getting the same blank page problem. localhost works fine but localhost/ampps-admin and localhost/ampps gives me a blank page.

I also tried to change Apache port to something else in case 80 was conflicting without a luck.

Thanks

Posted By: tidus on November 23, 2011, 6:09 am | Post: 8
Quote From : Evilness November 22, 2011, 9:11 pm
Would it be possible to know the solution to this porblem?

I just installed ammps on a win 2003 server and getting the same blank page problem. localhost works fine but localhost/ampps-admin and localhost/ampps gives me a blank page.

I also tried to change Apache port to something else in case 80 was conflicting without a luck.

Thanks


Hi,

There can be a several reasons causing this problem, mainly it is because internet connection is not present when AMPPS was run for the first time. If this is the case run the following command in the command prompt

Code
"path/to/Ampps/php/php.exe" -c "path/to/Ampps/apache/php.ini" "path/to/Ampps/ampps/softaculous/enduser/install.php"



-----------------------
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Google+ : https://plus.google.com/+AmppsStack

Posted By: Evilness on November 23, 2011, 2:18 pm | Post: 9
Quote From : tidus November 23, 2011, 6:09 am
Quote From : Evilness November 22, 2011, 9:11 pm
Would it be possible to know the solution to this porblem?

I just installed ammps on a win 2003 server and getting the same blank page problem. localhost works fine but localhost/ampps-admin and localhost/ampps gives me a blank page.

I also tried to change Apache port to something else in case 80 was conflicting without a luck.

Thanks


Hi,

There can be a several reasons causing this problem, mainly it is because internet connection is not present when AMPPS was run for the first time. If this is the case run the following command in the command prompt

Code
"path/to/Ampps/php/php.exe" -c "path/to/Ampps/apache/php.ini" "path/to/Ampps/ampps/softaculous/enduser/install.php"



I was connected to the server via remote desktop during the whole installation so I don't think this was the case. Also the I can access ampps welcome page or a php "hello world" file I put in www just fine from outside of the server. It's only the the admin cp that doesn't work.

Posted By: tidus on November 23, 2011, 4:30 pm | Post: 10
Quote From : Evilness November 23, 2011, 2:18 pm
Quote From : tidus November 23, 2011, 6:09 am
Quote From : Evilness November 22, 2011, 9:11 pm
Would it be possible to know the solution to this porblem?

I just installed ammps on a win 2003 server and getting the same blank page problem. localhost works fine but localhost/ampps-admin and localhost/ampps gives me a blank page.

I also tried to change Apache port to something else in case 80 was conflicting without a luck.

Thanks


Hi,

There can be a several reasons causing this problem, mainly it is because internet connection is not present when AMPPS was run for the first time. If this is the case run the following command in the command prompt

Code
"path/to/Ampps/php/php.exe" -c "path/to/Ampps/apache/php.ini" "path/to/Ampps/ampps/softaculous/enduser/install.php"



I was connected to the server via remote desktop during the whole installation so I don't think this was the case. Also the I can access ampps welcome page or a php "hello world" file I put in www just fine from outside of the server. It's only the the admin cp that doesn't work.


Hi,

Can you open a ticket ?


-----------------------
Follow AMPPS on,
Twitter : https://twitter.com/AMPPS_Stack
Facebook :  http://www.facebook.com/softaculousampps
Google+ : https://plus.google.com/+AmppsStack

Posted By: Evilness on November 23, 2011, 4:33 pm | Post: 11
Quote From : tidus November 23, 2011, 4:30 pm
Quote From : Evilness November 23, 2011, 2:18 pm
Quote From : tidus November 23, 2011, 6:09 am
Quote From : Evilness November 22, 2011, 9:11 pm
Would it be possible to know the solution to this porblem?

I just installed ammps on a win 2003 server and getting the same blank page problem. localhost works fine but localhost/ampps-admin and localhost/ampps gives me a blank page.

I also tried to change Apache port to something else in case 80 was conflicting without a luck.

Thanks


Hi,

There can be a several reasons causing this problem, mainly it is because internet connection is not present when AMPPS was run for the first time. If this is the case run the following command in the command prompt

Code
"path/to/Ampps/php/php.exe" -c "path/to/Ampps/apache/php.ini" "path/to/Ampps/ampps/softaculous/enduser/install.php"



I was connected to the server via remote desktop during the whole installation so I don't think this was the case. Also the I can access ampps welcome page or a php "hello world" file I put in www just fine from outside of the server. It's only the the admin cp that doesn't work.


Hi,

Can you open a ticket ?


Sure I will do that. I decided to delete everything and restart and now even apache won't start for some reason.

Posted By: tidus on December 30, 2011, 4:58 am | Post: 12
Quote From : Evilness November 23, 2011, 4:33 pm
Quote From : tidus November 23, 2011, 4:30 pm
Quote From : Evilness November 23, 2011, 2:18 pm
Quote From : tidus November 23, 2011, 6:09 am
Quote From : Evilness November 22, 2011, 9:11 pm
Would it be possible to know the solution to this porblem?

I just installed ammps on a win 2003 server and getting the same blank page problem. localhost works fine but localhost/ampps-admin and localhost/ampps gives me a blank page.

I also tried to change Apache port to something else in case 80 was conflicting without a luck.

Thanks


Hi,

There can be a several reasons causing this problem, mainly it is because internet connection is not present when AMPPS was run for the first time. If this is the case run the following command in the command prompt

Code
"path/to/Ampps/php/php.exe" -c "path/to/Ampps/apache/php.ini" "path/to/Ampps/ampps/softaculous/enduser/install.php"



I was connected to the server via remote desktop during the whole installation so I don't think this was the case. Also the I can access ampps welcome page or a php "hello world" file I put in www just fine from outside of the server. It's only the the admin cp that doesn't work.


Hi,

Can you open a ticket ?


Sure I will do that. I decided to delete everything and restart and now even apache won't start for some reason.


Sorry for the late reply. You can follow this post.




-----------------------
Follow AMPPS on,
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Google+ : https://plus.google.com/+AmppsStack

Posted By: edgar on February 3, 2014, 6:26 pm | Post: 13
hello
im using mac os x 10.9 and ampps 2.2.
My problem ; after booting ampps, once i hit the home page ( localhost/ampps/) im getin a blank page.
i did restaure apache/php and sql default.
i also followed the procedure explaned in the topic 'http://www.softaculous.com/board/index.php?tid=4648&tpg=all&title=Ampps_Admin_and_Home_Page_500_Error"
and i have entered in the terminal the following commands :
1-/Applications/AMPPS/php/bin/php -c
2-/Applications/AMPPS/php/etc/php.ini
3-/Applications/AMPPS/ampps/softaculous/enduser/install.php
for the number, tough i get:
"macbookpro:~ edgarKTorZ$ /Applications/AMPPS/php/etc/php.ini
-bash: /Applications/AMPPS/php/etc/php.ini: Permission denied

Can you please help
Regards

Ps I have opened a ticket friday , no answer so far.

Posted By: edgar on February 3, 2014, 6:31 pm | Post: 14
for the number 2, tough i get:
"macbookpro:~ edgarKTorZ$ /Applications/AMPPS/php/etc/php.ini
-bash: /Applications/AMPPS/php/etc/php.ini: Permission denied

Posted By: tidus on February 4, 2014, 7:22 am | Post: 15
Quote From : edgar February 3, 2014, 6:26 pm
hello
im using mac os x 10.9 and ampps 2.2.
My problem ; after booting ampps, once i hit the home page ( localhost/ampps/) im getin a blank page.
i did restaure apache/php and sql default.
i also followed the procedure explaned in the topic 'http://www.softaculous.com/board/index.php?tid=4648&tpg=all&title=Ampps_Admin_and_Home_Page_500_Error"
and i have entered in the terminal the following commands :
1-/Applications/AMPPS/php/bin/php -c
2-/Applications/AMPPS/php/etc/php.ini
3-/Applications/AMPPS/ampps/softaculous/enduser/install.php
for the number, tough i get:
"macbookpro:~ edgarKTorZ$ /Applications/AMPPS/php/etc/php.ini
-bash: /Applications/AMPPS/php/etc/php.ini: Permission denied

Can you please help
Regards

Ps I have opened a ticket friday , no answer so far.


Sorry for the late reply.

We have replied to your ticket. Its one command:

Code
/Applications/AMPPS/php/bin/php -c /Applications/AMPPS/php/etc/php.ini /Applications/AMPPS/ampps/softaculous/enduser/install.php



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Follow AMPPS on,
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Facebook :  http://www.facebook.com/softaculousampps
Google+ : https://plus.google.com/+AmppsStack

Posted By: edgar on February 4, 2014, 11:18 am | Post: 16
Hi
It works !
Thanks a lot
and keep on the good work.

Posted By: codecreator on September 13, 2017, 10:06 am | Post: 17
I'm having same issue. Have tried all of the above, but get this response:

Could not open input file: /Applications/AMPPS/ampps/softaculous/enduser/install.php

Posted By: Rishi_P on September 27, 2017, 7:39 am | Post: 18
Hi,

Open Terminal and run following CRON command:

"/Applications/AMPPS/php-5.3/bin/php" -c "/Applications/AMPPS/php-5.3/etc/php.ini" "/Applications/AMPPS/ampps/softaculous/cron.php"

Above command will download missing files and it will take few minutes.

Now to install install.php run below command:

"/Applications/AMPPS/php-5.3/bin/php" -c "/Applications/AMPPS/php-5.3/etc/php.ini" "/Applications/AMPPS/ampps/softaculous/enduser/install.php"

If you are still facing the same issue then please open a support ticket here:
https://www.softaculous.com/support/

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