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 Sitepad whit blank screen (6 Replies, Read 10236 times)
wagner
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hello,

When accessing the sitepad installed in Cpanel, I am having a blank screen.

See: https://prnt.sc/rqf6c3

Can u help me?
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Sitepad whit blank screen
wolke
Group: NOC
Post Group: Elite Member
Posts: 437
Status:
Seems that the new editor version has some drawbacks. I´am scared that it will be the new standard for all users, as it does not work at all under cPanel with Cloudlinux/CageFS.
Are you running on Cloudlinux?
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Sitepad whit blank screen
wagner
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hello wolke

Yes, my server has cloudlinux
Is there anything that can be done?
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Sitepad whit blank screen
wolke
Group: NOC
Post Group: Elite Member
Posts: 437
Status:
I´am also fighting with a cloudlinux server and sitepad while other cloudlinux servers run well (I don´t get the difference...)
Make sure you have error reporting on (display errors). You can find that in CPanel:
PHP Selector => switch to options
I´m quite sure you will see an error like "Can´t include file /usr/local/sitepad[...]"
Try running as root:
Code
cagefsctl -M
cagefsctl --force-update

That was bringing me a step further, now the editor hangs at 90% loading when trying to edit a page. Still fighting on that.


Edited by wolke : April 6, 2020, 1:10 pm
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Sitepad whit blank screen
kabworld
Group: Member
Post Group: Newbie
Posts: 1
Status:
My sitepad homepage editor is also returning black and not been redirected from the softaculous link . I have been  troubleshooting but with no success for more than 5hours now. Pls help
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Sitepad whit blank screen
wolke
Group: NOC
Post Group: Elite Member
Posts: 437
Status:
the only thing I can recommend is opening a support ticket for that. It is unlikely that you will be able to solve that puzzle on your own.
In my case, Virtualizor Support was able to get it running.
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Sitepad whit blank screen
patricio.droguett
Group: Member
Post Group: Newbie
Posts: 1
Status:
i had the same issue, i created a staging copy and that copy it works, then i deleted the one that had the issue and create it again from the staging.

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