License Issue https://www.softaculous.com/board/index.php?tid=9452 <![CDATA[License Issue]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32412
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Hi,

I've updated the ticket, we changed vps and now have a "normal" ip please could you set the new ip on the license?

We are still blocked from last 2 days for this license problem!!

Ticket #782522

Thank you


Hi,

Please check we have changed the license IP.
]]> Fri, 26 Aug 2016 10:46:58 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32412 <![CDATA[License Issue]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32411
I've updated the ticket, we changed vps and now have a "normal" ip please could you set the new ip on the license?

We are still blocked from last 2 days for this license problem!!
Ticket #782522

Thank you
]]> Fri, 26 Aug 2016 09:07:50 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32411 <![CDATA[License Issue]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32409
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I'm having the same problem :\. Submitted a ticket but haven't gotten a reply yet :(.


Hi,

We have removed the Ip from the license and replied to your ticket as well.


]]> Fri, 26 Aug 2016 04:49:44 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32409 <![CDATA[License Issue]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32408
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Hello,

We are blocked with our migration job for a license problem, i've
opened a ticket but can't contact support, master is blocked and slave
is working fine but without master i can't do nothing.

Could you please give us support on this?

Thank you


Hi,

As you are using a Private IP for your Master you will have to purchase a private IP license.

We can swap the validity of your existing license with the new Private IP license.
]]> Fri, 26 Aug 2016 04:49:07 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32408 <![CDATA[License Issue]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32407 ]]> Fri, 26 Aug 2016 03:13:39 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32407 <![CDATA[License Issue]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32397
    The IP you submitted belongs to another license

But is the ip from a new server just activated.]]> Thu, 25 Aug 2016 15:16:59 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=1#p32397 <![CDATA[]]> https://www.softaculous.com/board/index.php?tid=9452&tpg=0#p32396
We are blocked with our migration job for a license problem, i've opened a ticket but can't contact support, master is blocked and slave is working fine but without master i can't do nothing.

Could you please give us support on this?

Thank you
]]> Thu, 25 Aug 2016 15:14:46 GMT https://www.softaculous.com/board/index.php?tid=9452&tpg=0#p32396