| Posted By: MHS-Marc on August 26, 2016, 3:13 am | Post: 2 |
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I'm having the same problem :\. Submitted a ticket but haven't gotten a reply yet :(.
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| Posted By: asim_shaikh on August 26, 2016, 4:49 am | Post: 3 |
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Quote Hello,
We are blocked with our migration job for a license problem, i've opened a ticket but can't contact support, master is blocked and slave is working fine but without master i can't do nothing. Could you please give us support on this? Thank you Hi, As you are using a Private IP for your Master you will have to purchase a private IP license. We can swap the validity of your existing license with the new Private IP license. ----------------------- Regards, Virtualizor Team http://www.virtualizor.com |
| Posted By: asim_shaikh on August 26, 2016, 4:49 am | Post: 4 |
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Quote I'm having the same problem :\. Submitted a ticket but haven't gotten a reply yet :(.
Hi, We have removed the Ip from the license and replied to your ticket as well. ----------------------- Regards, Virtualizor Team http://www.virtualizor.com |
| Posted By: asim_shaikh on August 26, 2016, 10:46 am | Post: 6 |
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Quote Hi,
I've updated the ticket, we changed vps and now have a "normal" ip please could you set the new ip on the license? We are still blocked from last 2 days for this license problem!! Ticket #782522 Thank you Hi, Please check we have changed the license IP. ----------------------- Regards, Virtualizor Team http://www.virtualizor.com |