Softaculous

Topic : This utility is not installed

Posted By: nakkhottro on August 31, 2016, 6:18 am

I am using free version of webuzo. everything was fine since yesterday i logged in and found each of my utility is not working, whenever i clicked on any icon it says, "This utility is not installed, please install it first". All
the things are already installed and all my websites are working fine, but unable to do
anything from the webuzo panel due to this strange error. Please help me to solve the error.

Posted By: nikhil89 on August 31, 2016, 7:30 am | Post: 1

Hi,

Please check if there is a file named "apps_{RANDOM 5 DIGIT NUMBER}" present at /var/webuzo/. If the file is present please rename the file back to "apps".

If you still face the issue, please open a support ticket here with root details and we shall look into the issue:
http://softaculous.com/support/

Posted By: nakkhottro on August 31, 2016, 7:41 am | Post: 2

you saved my day