Softaculous

Topic : There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz

Posted By: Irfanalam123 on August 2, 2019, 7:55 pm

Hi,

I am unable to install Webuzo on Google Cloud Platform - Compute Engine Instance

I followed this steps using normal as well as Root user both- http://www.webuzo.com/blog/how-to/3-steps-to-install-webuzo-control-panel-1579.html

When installing it by calling URL - http://3x.xx.1xx.xx:2004/install.php
After filling all the details and then clicking install, getting this error

There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz

I had installed Webuzo before on Google Cloud Platform - Compute Engine Instance At that time it was installed but today it is showing the above error.

How to resolve this?

Posted By: Dhanya on August 3, 2019, 10:04 am | Post: 1

Hi,

We have replied to your ticket you had opened. Please refer the ticket and let us know if you face any issues further.

Posted By: rufoqe on August 3, 2019, 11:16 pm | Post: 2

the same problem, please say the solution for everyone

There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz

Posted By: Dhanya on August 6, 2019, 10:38 am | Post: 3

Hi,

Please execute the following command as root:
rm -rf /var/softaculous/apps/php73/*

Once done, rerun the installer and check if you still face the issue.

If you still face the issue, please open a support ticket with us:
https://softaculous.deskuss.com/

Let us know if you need any further information.

Posted By: pradjadj on January 27, 2021, 5:16 pm | Post: 4

Quote From : Dhanya August 6, 2019, 10:38 am

what next? I tried but still failed

Posted By: Vikrantsingh on February 5, 2021, 12:14 pm | Post: 5

Hi,

Please open a ticket with us at https://softaculous.deskuss.com/
Webuzo support team will look into it.