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 Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel. (6 Replies, Read 1058 times)
i_maq
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hello everyone! I tried searching for this elsewhere but not getting very far.

When I try to access Softaculous from within my Cpanel, please see the screen capture attached...

Hope someone can help, thanks!
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Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel.
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4345
Status:
Hi,

Please try executing the following commands :
mkdir /var/softtmp
chmod 0777 /var/softtmp

If you still face the issue please open a support ticket with us so that we can check this for you :
https://softaculous.deskuss.com/

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Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel.
i_maq
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hi, I tried it but get this:

[imaq@vps679699 ~]$ mkdir /var/softtmp
mkdir: cannot create directory `/var/softtmp': File exists
[imaq@vps679699 ~]$ chmod 0777 /var/softtmp
chmod: changing permissions of `/var/softtmp': Operation not permitted
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Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel.
YDSWM
Group: Member
Post Group: Newbie
Posts: 1
Status:
Thank you for the fix! I had exactly the same issue. this worked for me.
mkdir /var/softtmp
chmod 0777 /var/softtmp

Cheers,
Craig
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Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel.
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4345
Status:
Quote From : i_maq May 10, 2019, 1:40 pm
Hi, I tried it but get this:

[imaq@vps679699 ~]$ mkdir /var/softtmp
mkdir: cannot create directory `/var/softtmp': File exists
[imaq@vps679699 ~]$ chmod 0777 /var/softtmp
chmod: changing permissions of `/var/softtmp': Operation not permitted
Hi,
You are executing these commands as a user. You need to execute these commands as root.

If you still face the issue please open a support ticket with us :
https://softaculous.deskuss.com/

Edited by Brijesh : May 14, 2019, 5:47 am

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Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel.
i_maq
Group: Member
Post Group: Newbie
Posts: 3
Status:
I tried as root but I get this:

[root@vps679699 ~]# mkdir /var/softtmp
mkdir: cannot create directory `/var/softtmp': File exists
[root@vps679699 ~]# chmod 0777 /var/softtmp
[root@vps679699 ~]#

No action on the second command, just blank new line...
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Error: Could not write SESSION DATA.Child failed to make LIVEAPI connection to cPanel.
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4345
Status:
Hi,

Can you try the following commands as root :
rm -rf /var/softtmp
mkdir /var/softtmp
chmod 0777 /var/softtmp

If you still face the issue please open a support ticket with us :
https://softaculous.deskuss.com/

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