Welcome Guest. Please Login or Register  


You are here: Index > Softaculous Auto Installer > General Support > Topic : A trusted SSL certificate was not found



Threaded Mode | Print  

 A trusted SSL certificate was not found (3 Replies, Read 383 times)
scottishnet18
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hi,
Is it still the case that https:// installs don't work first time ?
See this thread :  https://www.softaculous.com/board/index.php?tid=11792&title=A_trusted_SSL_Certificate_was_not_found

I'm trying to install LuxCal via Softaculous 5.1.5 and get the above error message.
I have tried installing a new Lets Encrypt certificate, but that makes no difference.

IP: --   

A trusted SSL certificate was not found
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4270
Status:
Hi,

When you choose https:// protocol Softaculous makes a call to your domain to check if there is SSL certificate installed. It seems for some reason Softaculous is unable to verify that the SSL certificate is installed properly.

If you can open a support ticket with us with more details we can check this issue for you :
https://softaculous.deskuss.com/

Also this is just a warning and you can still install the script.

-----------------------
SitePad Website Builder
Follow us on Twitter
IP: --   

A trusted SSL certificate was not found
scottishnet18
Group: Member
Post Group: Newbie
Posts: 4
Status:
Thanks Brijesh.
There might be a problem with the installation of the SSL certificate for this site. I re-installed it yesterday, but it's not right somehow for the IPv6 side.
I'll check all that first, then try again, and see what happens.
Thanks for the suggestion, and if still failing, I'll submit a support ticket eventually.
Cheers.
IP: --   

A trusted SSL certificate was not found
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4270
Status:
Sure. Make sure the SSL certificate is installed properly.

If you face issue even after that please open a support ticket with us and we will check it for you.

-----------------------
SitePad Website Builder
Follow us on Twitter
IP: --   

« Previous    Next »

Threaded Mode | Print  



Jump To :


Users viewing this topic
1 guests, 0 users.


All times are GMT. The time now is July 21, 2019, 11:01 am.

  Powered By AEF 1.0.8 © 2007-2008 Electron Inc.Queries: 11  |  Page Created In:0.191