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 ERROR: Could not determine the database prefix when staging from an existing WP install (3 Replies, Read 43128 times)
kibarra
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Post Group: Newbie
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I have Softaculous 5.6.4. I use  WordPress 5.6. I tried staging and cloning an existing install but I get the following error "Could not determine the database prefix". Couldn't find any recent posts about this topic. Any help will be appreciated.
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ERROR: Could not determine the database prefix when staging from an existing WP install
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4931
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Hi,

Sorry for the delay in response.

I see that you had created a ticket with us. Here are the details from the ticket :
You are using WordPress setup where the wp-config.php file is one level about the WordPress installation directory causing this issue.

This structure is not supported at the moment in Softaculous. We will make changes in Softaculous to support this structure soon.

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ERROR: Could not determine the database prefix when staging from an existing WP install
kmeyer9999
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You also get this error if you run out of disk space!
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ERROR: Could not determine the database prefix when staging from an existing WP install
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4931
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Quote From : kmeyer9999 March 19, 2021, 10:49 pm
You also get this error if you run out of disk space!

Thank you for sharing!


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