Hi and thanks for any help and advice regarding this issue.
My softaculous license comes with the package from my server host, but for the last couple of years I have had problems after problems asking them to renew my license.
Now I haven't noticed properly how long the license has been inactive for but I have been asking them to renew it for me now since the 5th March 2020. I have give them time because of the worldwide pandemic but why does it take so long for the license to be renewed! I have messaged them constantly asking for an update and all I keep getting is they are waiting on YOU to get back to them!! surely it doesn't tale nearly 3 months to renew a license.